2584 Pruden Blvd
Suffolk, VA 23434

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Sales: 757-539-0214

Used Cars: 757-539-0214

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Starr Motors Inc

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

138 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service team did a great job through the whole

Reviewed by wv4x4wheelerFebruary 09, 2026

The service team did a great job through the whole process. This is the only place i take my vehicles to.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service: Ray Smith Service Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

dealing with Charlie then Clay were great, but I feel

Reviewed by eecarrFebruary 08, 2026

dealing with Charlie then Clay were great, but I feel they are slipping a little now.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that Charlie and Clay were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starr Motors, Inc.! Service: Ray Smith, Service Manager

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My service advisor really didn't meet my needs.

Reviewed by madea9mmFebruary 07, 2026

My service advisor really didn't meet my needs. I explained everything I wanted done to repair my vehicle. I asked for my backup camera to be fixed and my heated seats in the rear to be repaired. She assured me that once my heated seats where fixed it would also take care of my camera. Well a week later my back seats don't heat up and my back up camera still doesn't work. It's sad because I have been dealing with Starr Motors for over 20 years and I am in the market for a new pickup truck. It sad because they are a small dealership and use to be very personable. Not so much anymore.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Starr Motors Inc

For over 60 years, Starr Motors has been more than just a dealership; we’ve been a cornerstone of the Suffolk, Norfolk, and greater Hampton Roads communities. As a proud family-owned business with over 85 dedicated team members, we don’t just sell cars—we actively engage with local organizations like ForKids Inc, the Suffolk Humane Society, and more. Our involvement in festivals and parades reflects our commitment to making a positive impact, not only through the vehicles we provide but also through our unwavering support for the community we cherish.

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