Whitten Brothers of Richmond in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

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10701 Midlothian Turnpike
Richmond, VA 23235

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Sales: 877-280-0203

Used Cars: 866-966-0854

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat Closed

Reviews of Whitten Brothers of Richmond

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

829 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had my 2013 Jeep Grand Cherokee serviced recently and...

Reviewed by Lsjdesigns29September 20, 2021

Had my 2013 Jeep Grand Cherokee serviced recently and Tracy provided such excellent service that I am making this dealership my vehicle home. She was very professional and kind. Have visited 3 other dealership and was not impressed. Tracy gets all the koodos!!!!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram and to know that we were able to help you with your 2013 Jeep Grand Cherokee. If you need anything else please let us know!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone from the GM Ray, to the Sales Manager, Ron, my...

Reviewed by Danielle SommersMay 05, 2021

Everyone from the GM Ray, to the Sales Manager, Ron, my salesman, Melvin, and my finance person, Jay, was 100% personable, professional, and helpful in assisting me in purchasing my first Mazda. The Mazda company has overtaken Toyota as the most reliable car company, and the vehicle I purchased, the Mazda CX-5, is rated number one in reliability and safety and overall best compact SUV by Consumer Reports, so they did not really need to sell me on the product. Their price was significantly lower than the other Mazda dealership in Richmond. They also offered a trade-in offer above Kelly Blue Book for my previous vehicle so I was able to get into a brand new vehicle with a low monthly payment. I am looking forward to purchasing cars with them again in the future. I was a loyal Toyota driver, but I am so impressed with the amenities that come in the basic package of the Mazda that did not come with Toyota. The gas mileage on this vehicle is also outstanding. It was hassle-free, and I was in and out, driving my new car away in less than two hours' time. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bruce and Hope were both very helpful with our purchase...

Reviewed by PattesontMarch 19, 2021

Bruce and Hope were both very helpful with our purchase of our 2016 Jeep Cherokee. They went above and beyond to make sure we were satisfied in every aspect!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Whitten Brothers of Richmond

Your time is valuable. We want to help you keep control of it. By taking advantage of our Express Checkout & Home Delivery you can shave serious time off the purchasing process. If at any point you would like assistance or have a question please reach out. We are here to help. Simply follow the steps below:

1. Select a Vehicle
2. Select Payment Options
3. Value Your Trade
4. Research & Select Recommended Protection Plans
5. Choose Pickup or Delivery

Our goal is to provide assistance from anywhere. We are here to help whether you are in our showroom or the comfort of your own home we are here to answer questions & assist you.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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