Shelor Motor Mile in Christiansburg including address, phone, dealer reviews, directions, a map, inventory and more

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2260 Roanoke St
Christiansburg, VA 24073

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Sales: 540-553-8299

Used Cars: 540-585-4032

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Shelor Motor Mile

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

1630 out of 1698 people said they would recommend this dealer

1 (out of 5)

Serious mis- management.

Reviewed by A.D. in PaMay 18, 2021

I was going to buy a car here, coming from out of state. Initially I was told they would not sell a car to someone out of state. I assume they are not aware that very specific commerce laws prevent such policies, however, I was able to work around that. We got into the process of financing, after their finance dept. did seven (7) hard pulls on my credit. Moments later, after being asked to choose what loan term I wanted, I was told they won't sell the car to me. Reason being is that the lender required the title to return to them faster than Shelor was confident they could return it. Because of this, I couldnt have the car. Ultimately, because of their unwillingness to 1. Accept responsibility and 2. Know what their departments are doing, they caused serious damage to my credit report. What's worse, I was told because I was sub prime the restrictions on even timelines for return documents is affect, which is why it didnt work out. I was being discriminated against not just in apr, or term lengths, or high payments.....but now timeliness of documentation due to my less than average credit. The problem is that is illegal. Paired with the previously mentioned "no sale to out of state patrons", it all bodes poorly for Shelor. Infact, legal ramifications where considered and viable, but frankly not worth my time, and for what? As a side note, the finance manager himself admitted they had made major mistakes and handled the situation poorly...but didnt offer resolution. This may or may not be over. In either case, I wouldnt advise you, or anyone to by a car at Shelor. For legal reasons and possible future proceedings, I'll stick to facts and not slander, but again, I dont advise a purchase ar Shelor.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

WORST DEALER IN VA

Reviewed by Jessie Gilley in RoanokeFebruary 18, 2021

By far worst expierence buying a vehicle. Smart mouth sales staff started it but running our credit 10 times without letting us know (which causes negitive credit reports) and having to find it out when going to get banking information. SHOP OTHER DEALERS PLEASE. IF YOU HAVE PURCHASED HERE, CHECK YOUR CREDIT REPORT!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Shelor Toyota Service is amazing!

Reviewed by Mandy in Blacksburg, VAOctober 21, 2018

Shelor Toyota's service department is wonderful! They always accommodate my last minute requests (this time, "Could you go ahead and do my state inspection this time?" Their facilities (with WiFi and other accommodations) makes it easy to work while I wait for my car. Finally, with the standard checklist they run through when I bring my car in (even for a simple oil change), I feel confident that my car will continue to thrive until its next appointment.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Shelor Motor Mile

Shelor Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people.

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