19711 Old Jonesboro Rd
Abingdon, VA 24210

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Sales: 276-254-8715

Used Cars: 276-254-8715

Reviews of Blue Ridge CDJR

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

436 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They first told me you couldn’t give appointments for

Reviewed by DmcfarlanejeepJanuary 26, 2026

They first told me you couldn’t give appointments for state stickers. I arrived and no one was getting inspected and they took my back immediately. They told me my car didn’t pass rear breaks were measured at 2 mm below the standard so they failed the inspection… You just changed the oil, rotated tires and no mention that my rear breaks needed replaced, looks like would have been brought to our attention Then they priced the replacement of the rear pads but was not going to turn the rotators, the price for pads and labor was 283.00. The price to replace the rotary was over $500.00… I got a much lower price from Crabtree Buick, GMC of $226.. and they are turning the rotary. Seems like having both vehicles service there and purchasing a new keep in 2023 doesn’t count for much these days… Dennis McFarlane 4232629389

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

Thanks again to Blue Ridge CDJR for their outstanding

Reviewed by Mikey from Br,VaJanuary 26, 2026

Thanks again to Blue Ridge CDJR for their outstanding service, Alex is a top notch service manager and Tara along with the other associates were fantastic! Highly recommend them for any of your service needs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mikey, thank you for the glowing review! We're so proud to hear Alex, Tara, and the team took great care of you. We’re proud to have your support here at Blue Ridge Chrysler Dodge Jeep Ram!

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Maximum rating = 5

5.0 (out of 5)

Excellent no hassle experience.

Reviewed by Sherry from Princeton, West Virginia January 19, 2026

Excellent no hassle experience. They delivered my new vehicle to my home, took my trade in with them. I was very impressed!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Sherry - We are thrilled by your feedback! It's wonderful to hear that you had a seamless experience with our team. Thank you for choosing Blue Ridge Chrysler Dodge Jeep Ram and congratulations on your new ride!

Overall Facilities N/A

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Maximum rating = 5

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