Heritage Chrysler Dodge Jeep Ram of Brigham in Brigham City including address, phone, dealer reviews, directions, a map, inventory and more

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647 S Main St
Brigham City, UT 84302

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Sales: 435-553-4386

Used Cars: 435-553-4377

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Heritage Chrysler Dodge Jeep Ram of Brigham

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.3 (out of 5)

1 out of 3 people said they would recommend this dealer

5 (out of 5)

Parts

Reviewed by Jeremy in PerryFebruary 18, 2021

Everyone that I dealt with was very friendly and helpful, they were not pushy and gave me a better deal on the parts for my Ram then what was listed online for Mopar.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Beyond horrible customer service

Reviewed by Rachel Hansen in Lehi, UTJuly 27, 2014

We picked up our Dodge Neon after 2 weeks in the service department for an overheating issue only to get 20 miles down the road and have it overheat again. We called them to let them know we were broken down on the side of the road in 100 degree weather with a 3 year old and they pretended that they we're going to help us out initially. We paid them $460 to replace the thermostat, radiator, radiator cap and bleed the lines out. This was obviously not the problem. After being told they would take care of the problem and get us in a rental they changed their mind and left us high and dry 80 miles away from home. We had the car towed to another Dodge dealer 5 miles away and it is sitting there because this company took all of our money and we don't know what to do now. to top it all off they sent us off with a dead battery we had to replace (another $109) and the tech there used all our gas test driving the car out and didn't have the decency to replace it. I highly recommend you take your business elsewhere.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Knowingly Sold Me A Lemon

Reviewed by Dissappointed in Brigham CityFebruary 24, 2012

In 2001, I Bought a 1997 Grand Caravan with known recalls and issues. They told me there were no issues. Months later I have to replace the clock spring twice(recall item) and they would not repair. Airbag light was on and did not shut off until I had it reset. They told me that was normal and OK. 6 months after I bought it I had to replace the whole brake system front and back which they passed on safety inspection in their garage. These guys would not stand behind their product and did not offer a warranty. I eventually let it go back to the bank as it was falling apart and too expensive to repair. I will never buy from them again nor recommend them either.

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Heritage Chrysler Dodge Jeep Ram of Brigham

"It is our focus to provide an atmosphere that promotes honesty, integrity, and respect. We will not be satisfied until our GUESTS become RAVING FANS!"

We are not a stereotypical dealership. We understand that the dealership's guests and clients need to be the focus of our way of doing business. That is why we have developed a sales process and an internet pricing policy to ensure that we accomplish RAVING FANS!

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