North Star Dodge Chrysler Jeep RAM in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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7242 San Pedro Ave
San Antonio, TX 78216

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Hours Toggle

Sales Department

Sun 10:00am – 9:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of North Star Dodge Chrysler Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.5 (out of 5)

34 out of 53 people said they would recommend this dealer

1 (out of 5)

Hellcat Stolen

Reviewed by D. Garner in San Antonio, TXMay 13, 2021

If only zero or negative star were possible! My Hellcat was at their North Star for work, my parents went to check on the car for me because I’m temporarily stationed in Las Vegas. When my family showed up to check on my car, no one at the dealership could find my vehicle. There were no cameras or anything, supposedly my car was behind the service gate according to the service manager but no one noticed the car missing. They had no idea how long the car had been gone. They asked us to wait a few days while they checked other lots for the vehicle, unfortunately they never found it. Turns out my car was stolen so I had to do a police report. The general manager was not helpful in anyway nor did the dealership take responsibility for not ensuring the safety of my vehicle. They also did not try to right their wrongs or even try to replace my Hellcat. The entire experience was a nightmare! I would not recommend anyone take their vehicle to North Star for any reason!

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

promaster

Reviewed by Randy Fletcher in San AntonioMarch 30, 2021

After taking my van in for service I was informed that the van need transmission overhaul or replacement. I was told that it would me faster and better to put in a new transmission so I said ok. This proceeded to take two months for the repairs. I was continually told that the van was not ready and given the run around about why it wasn't. Finally when I did get the van back, the transmission malfunctioned on the way back from the dealership. They did not even test drive the vehicle before returning it to me. Now I have waited two days after returning the van back to them and they have not even looked at the vehicle. I am being told "Oh well, nothing we can do, you will just have to wait." This is literally what I am being told. They do not know or do not care what customer service is. I have been patient and this is what is paid back to me?

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Luis Perez is the salemen you want.

Reviewed by Laddie in Poth, TxJuly 23, 2016

I don't usually do reviews and this one is for a particular salesman as car dealerships are only as good as the one you are doing business with. This young gentlemen has sold me 3 cars and I am not an easy sell. He has been very honest and will break his back for you to make you happy even after the deal is done. Don't let his appearance fool touch as he looks 12 years old he is very knowledgeable on the vehicles and if he doesn't have the answers he looks for them not just give the good Ole Salesman generic. I cannot express enough how much this young man goes out of his way for who he calls his clients even if it's the first time you see him. I will never tell anyone how and where to spend their money but if North Star has what you are looking for I highly recommend Luis, also known as Baby GAP.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

About North Star Dodge Chrysler Jeep RAM

North Star Dodge Chrysler Jeep Ram serving San Antonio, New Braunfels, Seguin, Boerne, and Pleasanton is proud to be an automotive leader in our community. Since opening our doors, North Star Dodge Chrysler Jeep Ram has maintained a solid commitment to you, our customers, offering the widest selection of Chrysler, Jeep, and Dodge vehicles and ease of purchase.

Whether you are in the market to purchase a new Chrysler, Jeep, or Dodge, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you!

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