Lone Star Chrysler Dodge Jeep RAM in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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8811 Interstate Highway 35 S
San Antonio, TX 78211

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Lone Star Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

14 out of 22 people said they would recommend this dealer

5 (out of 5)

best place

Reviewed by CrystalAlmarez in San Antonio TX78210February 12, 2021

In regards to finding a used car I find this dealership exceptional I just hope they give me an exceptional price

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

The worst experience

Reviewed by L. D. Kaood in Austin, TXJuly 15, 2020

I am providing my unpleasant experience with this company to help other customers if they decided to deal with them. In 07/13/2020, I was searching for a truck in the RBFCU bank website and found a suitable one in Lone Star Chrysler Dodge Jeep dealership in San Antonio, it was a FORD F-150 (stock # L00848A), I checked their website and I send them an email to confirm the availability of the vehicle for purchase. Few hours later, I received an email response from “Julie”, Internet Sales Assistant, confirmed that the car is available and told me that somebody will be calling me next morning to arrange the purchase. Early in 07/14/2020, I received a phone call from a sales associate called “Johnathan Parker”, he confirmed that the car is available. I told him that I am from Austin, TX and I will be able to drive to San Antonio (90 miles away) to purchase the car the same day at 5 pm (after my work), as I can arrive there by 7 pm the same day. He said this will be great as they close at 9 pm and they will hold the truck for me. Exactly at 5:15 pm, I sent him a text message confirming that I am driving to San Antonio and the trip will take me 2 hours to arrive there by 7 pm, he replied back confirming recipient of my text and asked me to text him when I arrive the dealership at 7 pm. However, I was so tired from work and the temperature was around 106 F, I drove to san Antonio and arrive the dealership exactly at 7 pm, I texted Johnathan as planned, and he asked me to get inside and ask for his manager “Rudy”. I reached the front desk and asked for “Rudy”, after few minutes another representative came to see me (not Rudy), I told him that I am here on time to purchase the truck and I told him that everything was arranged with Jonathan. His response was like one of the most surprise I would ever face in my life, he simply said “The truck was sold”. I said what? I do not know how I was able to keep my quietness after all this long trip and after all these emails, phone calls and text messages, they simply lied to me. At this point my blood pressure went to the roof and he brought his manager and tried to say excuses that I did not even remember or listened to. I just told them that I cannot trust a bunch of liars and buy anything from them even for few dollars not for almost $20K. As I teach my kids, any one lies about a thing, he will lie about everything. I took my car and traveled back to Austin for 2 more hours, and I am not actually sure how I was able to do that while I was so upset and feel disrespected. Please stay away from those Liars as much as you can.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Jeep Patriot

Reviewed by newpatriotowner in San Antonio, TxApril 08, 2017

My experience was great. I was nervous and hesitant at first but Jeff and Joseph made me feel very comfortable with getting into another vehicle and with all the Ins be outs of shopping for a new car.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Lone Star Chrysler Dodge Jeep RAM

Lone Star Chrysler Dodge Jeep is proud to be an automotive leader offering the broadest selection of Chrysler, Jeep, or Dodge vehicles in San Antonio, as well as, Kerrville, New Braunfels, San Marcos, and Austin areas. Since our first day of business, Lone Star Chrysler Dodge Jeep has been fully committed to providing you, our customers, with the best selection of vehicles.

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