4611 Avenue Q
Lubbock, TX 79412
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Lubbock, TX that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
1431 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Kaysie was great and kept me informed along the way.
Kaysie was great and kept me informed along the way. Very prompt! I was in and out! Great service!!
Dealer Response
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spirit Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Bill Chappell, GSM
Maximum rating = 5
Vehicle was there for 4 days, reportedly checked out by 2
Vehicle was there for 4 days, reportedly checked out by 2 technicians and the shop supervisor. I was told there was nothing wrong with it. Next morning set up my own demonstration to show the rear collision avoidance system did not stop the vehicle until after you made contact with whatever was there. Met with shop supervisor who didn't seem to care
Dealer Response
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. I reached out to you to discuss how we may resolve this concern for you better. Bill Chappell
Maximum rating = 5
I had a fabulous buying experience working with Mike and
I had a fabulous buying experience working with Mike and Wendy. They were incredibly knowledgeable, helpful and made the transaction a pleasure. I'm thrilled with my vehicle and thankful for all their help!
Dealer Response
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bill Chappell, GSM
Maximum rating = 5
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