Gulfgate Dodge Chrysler Jeep Ram in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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7250 Gulf Fwy
Houston, TX 77017

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 8:00am – 4:00pm

Reviews of Gulfgate Dodge Chrysler Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

21 out of 41 people said they would recommend this dealer

1 (out of 5)

Disrespectful customer service

Reviewed by Cole in TexasFebruary 08, 2019

My friend and I went in to Gulfgate a few weeks ago to look at a preowned vehicle. I had called ahead to tell them what we saw online and to have the vehicle ready for us to look at and they gave us the name of a salesman to speak with when we arrived. We arrived at the dealership and the salesman was busy so we were then told to speak with Anwar, who never actually introduced himself as I had to ask for his name after we left. We looked at the car and automatically didn’t like it because it was a smokers vehicle and then looked at another and test drove it. As we got into the car to test drive, the manager saw us in the vehicle with the salesman and said, “This looks like a crime waiting to happen. A white man, a black man, and two asian girls.” I could not believe that racist remark came out of the manager’s mouth but we just ignored it at the time. The vehicle we test drove was an Infiniti and the salesman knew nothing about the vehicle but the obvious features. We brought up seat warmers and he didn’t even know if the car had them and brushed it off like nothing. We got back from the test drive and talked about the car and ultimately decided it was not the perfect car so we weren’t going to try and buy the vehicle and when we said we didn’t like something about the car, the salesman was very rude with his responses. I did not like the fact that the vehicle was a rental and had many drivers in and out of the vehicle and the salesman gave us strong attitude when I said that and said, “Well what are you expecting with a used car?” Then the disrespectful salesman thanked us for wasting his time and then asked if we would talk to his manager so he “wouldn’t get in trouble”. We went and talked to the racist manager who was slightly nicer, although he questioned our opinions on the vehicle and that was very disrespectful and uncouth as that just made the situation worse. When we specifically told the manager we wanted seat warmers, he said, “Really? Seat warmers in Texas?” Ironically is was 40 degrees that morning. So then we left and went on our two hour journey home as we came from out of town. The next day my friend realized she couldn’t find her license and wondered if the salesman had given it back we he made a copy for the test drive. Well I call and turns out he left the license in the copy machine so we asked if they would mail it back as we live two hours out of town. They said they would and almost two weeks later she still hadn’t received her license. So I call again a week later after them not answering the phone once and they said they still have the license and will send it out soon. Well she finally got it one and a half weeks later after that phone call with no sort of explanation or apology. Overall, I am absolutely not pleased with the horrendous experience I had at Gulfgate Dodge and would never buy a new or used vehicle from Gulfgate. Unprofessional staff is absolutely unacceptable and I refuse to tolerate it.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Bad customer service

Reviewed by Disappointed in HoustonAugust 28, 2018

I tried to get as much information as I could before wasting my time driving to the dealership. Never got a call back but received constant emails assuring me that they will give me the time and I for I need. Then after I reply to their email they follow up with an email like I’m the one that ghosted them saying that they have been unsuccessful in contacting me. I’m still waiting on them to answer my question!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

A salesman and a gentleman!

Reviewed by Denise in PearlandFebruary 08, 2018

We went to Gulfgate Dodge, Jeep, Ram to look at a used Jeep. Adolfo Escalante was there to assist us. He had the right answer for all of our questions and was very accommodating in responding to our concerns. If he didn't know something, he found out for us. He was very calm and did not pressure us at all....because of this, we would buy a car from this man anytime. In fact, we almost bought the car that he showed us, but after we did some research, we found an excellent deal on a new vehicle with a full manufacturer's warranty. IF you go to Gulfgate Dodge, ask for Adolfo as he was not only pleasant to work with, but was very knowledgeable also!

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Gulfgate Dodge Chrysler Jeep Ram

Whether you're in the market for a new car or a used one, Gulfgate Dodge Jeep Chrysler is the right dealer for you. Known for its warm atmosphere, our showroom has welcomed Houston customers for over 14 years. Trusting your car dealer is what matters most when buying a car. That's what matters most when buying car. You can count on us for honest, reliable information.

Stop by our showroom and schedule a test drive. When you're ready to take the next step, our highly qualified sales team is here to walk you through the purchasing process, including financing options.

Visit us today or 888-616-5948

Or Visit us@ http://www.gulfgatedodge.com

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