4970 E US Hwy 377
Granbury, TX 76049

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Sales: 682-500-1289

Used Cars: 682-500-1289

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of Shottenkirk Chrysler Dodge Jeep Ram of Granbury

Overall Rating:

4.1 (out of 5)

85% recommend this dealer

625 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bait and switch tactics.

Reviewed by Juwan from Houston, TXFebruary 04, 2026

Bait and switch tactics. I informed them that I was traveling from out of town and already had financing in advance. They did not let me know that they were a buy here pay here only dealer until I arrived.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Pleased with work done, would like more communication on

Reviewed by blancofaustinoFebruary 03, 2026

Pleased with work done, would like more communication on status details during waiting period thanks.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for the 5-star rating and for letting us know you’re pleased with the work on your Dodge Ram 1500. Your input about communication will guide improvements to how we update you on your vehicle’s status.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Took my truck in for a recall and they completed the task

Reviewed by gpiercefieldFebruary 02, 2026

Took my truck in for a recall and they completed the task in 50 minutes. Very friendly and informative, let me know what all was done. Great experience, will definitely continue doing business with them. Thank you for the great experience

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for noting your Ram 3500 recall was completed in just 50 minutes and that our team kept you informed. It means a lot that you plan to return for future service and we look forward to welcoming you back soon.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Shottenkirk Chrysler Dodge Jeep Ram of Granbury

You’re always a VIP at Shottenkirk Chrysler Dodge Jeep Ram, a family-owned dealership in Granbury, TX! In fact, it’s our straightforward, no-nonsense approach to customer service that brings drivers to us from across the region, including Fort Worth, Weatherford, Burleson, Cleburne and Arlington. For the last 10 years Shottenkirk Chrysler Dodge Jeep Ram has been consistently recognized by public poll as the Best in Hood County.

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