4330 N Interstate 35
Gainesville, TX 76240

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Sales: 940-580-4423

Used Cars: 940-580-4423

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Autoplex CDJR

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

358 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Enjoyed working with Joel and team on the purchase of our

Reviewed by KdubinTXDecember 22, 2025

Enjoyed working with Joel and team on the purchase of our new Grand Cherokee. They were friendly and honest and a pleasure to deal with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing this. I am glad Joel Gomez and the team made the purchase of your new Grand Cherokee enjoyable and straightforward. Friendly, honest, and easy to work with is exactly what we aim for, and I appreciate you trusting us with such an important purchase. Enjoy the new ride, and we are always here when you need us. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Took care of problem and resolved issue within 2hrs of

Reviewed by ira396December 21, 2025

Took care of problem and resolved issue within 2hrs of bringing into service department. Very impressed and was able to complete trip.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing this. I am really glad our service team was able to take care of the issue quickly and get you back on the road, especially with a trip to finish. Khris Clark does a great job stepping in and helping resolve things efficiently, and I appreciate you recognizing him. We are grateful for your trust and glad we could help when it mattered. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Frank was excellent at communicating everything about the

Reviewed by Lawania.bsDecember 21, 2025

Frank was excellent at communicating everything about the vehicle and very honest. Worked hard to get us the deal we wanted. Very satisfied with our vehicle

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this. I am really glad Frank Villarreal took the time to communicate clearly, be upfront, and work hard to get a deal you felt good about. Feeling confident and satisfied with your vehicle matters, and I appreciate you trusting us with that decision. We are grateful for the opportunity and hope you enjoy it for many miles ahead. Merry Christmas.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Glenn Polk Autoplex CDJR

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. For over 30 years, Glenn Polk Chrysler Dodge Jeep Ram Fiat has delivered trusted, family-owned excellence in Gainesville, TX. Explore the newest CDJRF models and reliable pre-owned vehicles with a team that treats you like family. Our Service Center protects your investment, and our Finance experts make buying easy with smart, flexible options. As part of the Glenn Polk Auto Group, you can also shop for Ford, Chevrolet, Buick, and GMC nearby. Call or visit today and drive home happy in the perfect vehicle for your life.

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