Dodge, Jeep and Chrysler
New Car Dealership in Gainesville, TX
Overall Rating
4.7/5
Read dealer reviews
Glenn Polk AutoPlex has been Family Owned and Operated since 1995 in Gainesville, Tx. We sell NEW Ford, Ram, Chrysler, Dodge, Jeep, Fiat, Chevy, Buick, and GMC vehicles. Our Pre-owned inventory selection changes daily, and we are willing to locate the vehicle of your choice if it's not currently in our stock. We believe in doing whatever it takes to earn your business. Please give us the opportunity - we won't let you down!
Need service for your new Dodge or Jeep?
Glenn Polk Autoplex's Dodge-trained mechanics can help.
Glenn Polk Autoplex Reviews
Overall Rating
4.7/5
216 out of 229 people recommended this dealer
Overall Facilities:
4.9/5
Great used car buying experience
Reviewed by Merriann Manzonelli
in Allen, TX
July 04, 2020
Buying a used car at Glen Polk supercenter was a fast and easy car buying experience. Frank the salesman answered all my questions honestly before I drove 1.5 to see the car. I would recommend this dealership and Frank to my friends.
WORST Buying Experience
Reviewed by Mike LaFuente
in Bastrop
July 03, 2020
Had a hard time giving this one star. Absolute worst car buying experience we've ever had. We traded our Dodge Ram in for a 2017 GMC Sierra 2500 HD online and had it delivered to our home four hours away (which seemed great) until we took it for its first test drive, the dash rattled, the fog lights didn't work, the check engine light came on, and a notice to service the parking assist system. Within two hours of owning the vehicle we were sitting at AutoZone having the error code pulled. We took it to our local GMC dealer, per Glenn Polk Ford's request, and there it sat for three days while they tried to determine what was wrong with it. They ended up having to come get it and take it back to their service department for repairs. The lack of communication on their end had us pretty worried that we had made a big mistake. We inquired about the Dodge we had traded in, and they (of course) had already sold it. No one wants to spend $50K on a truck and then be told "at some point you have to realize you bought a used truck." The service manager was less than pleasant to work with, and he seemed very defensive that we had service issues with the truck. My husband also spoke to Connor Polk, and he was very reassuring on the phone, but then ignored our outreach from then on. The truck was finally returned to us this past week. Took it to Discount Tire this morning to learn that it'll need new tires. There a hole in one of the tires and the steel belt is exposed on another. Talk about blow after blow. Painful process and we'll do ourselves a favor next time and shop local. We trusted this dealership and they let us down.
Raptor
Reviewed by Raptor owner
in Albuquerque
June 30, 2020
Easy transaction. Ben did exactly what he committed to and made the purchase a pleasant experience. Couldn’t be more satisfied. Highly recommend Ben and the Dealership.
