Dick Poe Chrysler - Jeep in El Paso including address, phone, dealer reviews, directions, a map, inventory and more

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6501 Montana Ave
El Paso, TX 79925

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Sales: 888-231-8988

Used Cars: 888-222-1304

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Dick Poe Chrysler - Jeep

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My husband and I dropped off our Durango for repairs

Reviewed by ChelseaMJune 18, 2022

My husband and I dropped off our Durango for repairs after being hit by an uninsured motorist. It took two attempts for the body shop at Dock Poe Dodge in El Paso to finish the required repairs correctly. On the first attempt, the body shop failed to appropriately buff the trim prior to painting it, leaving it rough to the touch and the paint visibly bubbly. Further, it appears the someone bumped the inside of the door with a grinder, exposing metal in two places and leaving the paint chipping in the bottom corner. The body shop staff, specifically Maggie, is extremely unprofessional and lacks customer service skills. We are paying them to complete a service and Maggie acts as if she is doing us a favor all while failing to return phone calls or keep us informed of the progress of the repairs in a timely manner. I would never recommend this body shop nor would I ever bring another vehicle in for repairs.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great low-pressure dealer!

Reviewed by JP Colin from LAS CRUCESOctober 29, 2020

Contacted the dealer via email and received a quick and concise answer. We were not give the hard-sell, nor did anyone try to upsell us on something we weren't looking for. The transaction was quick, concise, and very easy. Great experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

If you want your vehicle fixed right, take it to Dick Poe...

Reviewed by chicanomindsSeptember 19, 2020

If you want your vehicle fixed right, take it to Dick Poe Jeep. I drove from Las Cruces because Dick Poe Jeep is fair, reliable, and does quality work. Roger Marquez in the body shop made my insurance claim experience a smooth process from beginning to end. Go to the pros and get the job done right.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Dick Poe Chrysler - Jeep

What does Dick Poe Chrysler Jeep Offer Drivers from El Paso Socorro Horizon City and Las Cruces NM? Truly Exceptional Customer Service from Every Angle

Here at Dick Poe Chrysler Jeep everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door whether you're in the market for your next vehicle or tuning up your current one.

Looking to save some money in the search for your next car? Dick Poe Chrysler Jeep also carries a wide range of used cars from Chrysler and Jeep as well as today's other top automakers.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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