11550 LBJ Fwy
Dallas, TX 75238

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Dallas Chrysler Dodge Jeep RAM

Overall Rating:

3.9 (out of 5)

77% recommend this dealer

1611 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I took my truck to get some maintenance done and they

Reviewed by CADecember 03, 2025

I took my truck to get some maintenance done and they asked me for a deposit, they charge my card and days past by and when I called to check if my truck was almost ready, they said they were working on. I let pass by couple more days and I needed my truck for a job, I decided to stop by and get some tools from my truck, and they told me it was already inside been worked but when I when around I found my truck, and nothing was done to it. I waste my time, and they lie to me. They did refund my $1000plus dollars but my initial deposit of $400 has not been returned, I talked to my bank, and they said Dodge agree to refund me my money directly but months later, I haven't got anything back from them. I need my money back before I take any legal action. Don't trust these people.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The worse experience.

Reviewed by Fgarcia3117November 15, 2025

The worse experience. Salvador Sosa is the worse service advisor 0 customer service does not care that your vehicle sits there for hours and has the audacity to catch an attitude with you. The service here is terrible do not com here. They do not care about you or your vehicle take your business elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Your dealership was very helpful in getting me another

Reviewed by Victor from Cross Roads, TexasNovember 14, 2025

Your dealership was very helpful in getting me another FOB for my wife?s Jeep Grand Cherokee. Your employees Mason and Rich in Parts and Service were very courteous and helpful

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Victor, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dallas Chrysler Dodge Jeep RAM

Chrysler Group LLC announced that Dallas Dodge has earned the Walter P. Chrysler Club Award the Company's highest recognition for overall Sales and Mopar Parts sales performance. Dallas Dodge was one of 41 Chrysler Jeep Dodge and Ram Truck dealerships across the country that qualified for this prestigious award. Come experience the difference we are here for you.

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