A member of the Cars.com family
A member of the Cars.com family
11550 LBJ Fwy
Dallas, TX 75238
Sales: 214-347-8792
Used Cars: 214-613-1353
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Dallas, TX that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.9 (out of 5)
78% recommend this dealer
969 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I don’t understand if you text message saying contact me
I don’t understand if you text message saying contact me here or have a telephone at your service desk or your mobile phone text/call. Why don’t you use them to update your customers on their car when they are trying to make contact. It upsets people when the means meant for contact don’t work. Answer ur phones and get back to people, yes you were open and felt like you’re closed.
Dealer Response
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson Service Director 214-319-1292
Maximum rating = 5
Took my jeep to the “dealer” where it was essentially
Took my jeep to the “dealer” where it was essentially held hostage for three weeks while they came up with 10 different excuses as to why the parts I approved for them to purchase and install were ordered and then suddenly couldn’t be located (I could find them online with ease). Eventually, I found a mechanic across town who could do the work in under a week. I gave 4 hours notice (confirmed by the service advisor) that I would pick up the vehicle and arrived to find it still disassembled and not ready. They then tried to convince me that maybe there were alternative options…After waiting 70 minutes to pick up the keep I got a bill for $300 in “diagnostics”. Seriously, some of the worst vehicle service people i have come across. If vehicle service could feel like a scam, it would be Dallas Dodge Chrysler Jeep Ram. DO NOT TAKE YOUR VEHICLE HERE!
Dealer Response
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net
Maximum rating = 5
The Jeep & Dodge Group are very professional and
It was a great experience I appreciate everything that they did for me and gave me all the information about my car I need to take care now, later, and in the future they are a great group.
Dealer Response
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Maximum rating = 5
Chrysler Group LLC announced that Dallas Dodge has earned the Walter P. Chrysler Club Award the Company's highest recognition for overall Sales and Mopar Parts sales performance. Dallas Dodge was one of 41 Chrysler Jeep Dodge and Ram Truck dealerships across the country that qualified for this prestigious award. Come experience the difference we are here for you.
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