Secret City Chrysler Dodge Jeep RAM

Payed over $2800 for a fuel pump and sensor over priced should of went somewhere else

I am grateful for such a professional customer services, I had reciente received from, Brian Griffith. I hope that the managers of that company acknowledge Brian skills and willingness to do only the best for customers, so easy, relatively responsable, accountable, honest, and looking for the best interest of what I was looking for, all my transaction by phone just perfect! And jeep delivery to our home. Please do good for such a wonderful staff! I’ll keep him in mind for recommendation, and for future needs for a vehicle. Please for him to assist you, you will be extremely happy with his excellent customer service. The Best!

I saw an ad for a vehicle, contacted the dealership and spoke with a sales person on and off all day, drive 1.5 hours there after work to find after quite a wait that one vehicle I wanted to see was being sold and the other one wouldn’t start. Even with that, I still tried to be positive and even trusted them saying it just needed a new battery and proceeded to financing. Well come to find out the price I was told on the phone, listed on the dealer website and even listed on cars.com was not the price I was given, it was close to $8K more than advertised. It’s an overall disappointing, misleading and waste of time for myself, the salesman and the finance people that stayed until almost 9pm for nothing but a negative review. I should have just purchased from Rocky Top Jeep originally instead of trying to shop around to save what I thought would be a few thousand dollars, but turns out I could’ve gotten the car I wanted, with a sunroof for less money and saved an entire evening and quarter tank of gas.