3571 Village North Boulevard
Mc Donald, TN 37353

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Sales: 423-380-0002

Used Cars: 423-380-0070

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Crown Chrysler Dodge Jeep of Cleveland

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

783 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought a used truck and it was probably my best car

Reviewed by Thomas from West Union SCNovember 09, 2025

Bought a used truck and it was probably my best car buying experience in 40 years. Can’t say enough about there professionalism and integrity.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thomas, thank you for your 5-star rating! We strive for 100% customer satisfaction, and we are overjoyed that our team provided you with a top-notch experience. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle!

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Maximum rating = 5

5.0 (out of 5)

Jesse Coltrane was extremely helpful and professional.

Reviewed by Evelyn from Cleveland, TNNovember 08, 2025

Jesse Coltrane was extremely helpful and professional. He answered all my questions. My overall experience was very good and I am fairly satisfied with the outcome.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Evelyn, thank you for your positive review! We are so glad that Jesse took great care of you and ensured your experience with us was as pleasant as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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4.0 (out of 5)

Hannah Wilson she did a great job .

Reviewed by Stanley weslowski from Cleveland November 04, 2025

Hannah Wilson she did a great job .when I asked for some prices she got them in a short time. The service didn't take long at all . The only think that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Stanley, It’s wonderful to know that Hannah’s professionalism and quick communication made your visit such a pleasant one. We appreciate you bringing the window concern to our attention, details like that help us continue to enhance our service experience. Thank you for your thoughtful feedback!

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About Crown Chrysler Dodge Jeep of Cleveland

We consider our commitment to being a responsible corporate citizen and neighbor a hallmark of our commitment to the community. We care about our community like you do because we live and work here. Supporting the education system through partnerships with local school districts is another key ingredient of the Crown Automotive commitment to the community. No matter what you're looking for Crown Chrysler Dodge Jeep and Ram hopes to find a way to provide it for you and we think we can do it in a Better Way. That's why we truly feel we're The Better Way to Buy.

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