3571 Village North Boulevard
Mc Donald, TN 37353

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Sales: 423-380-0002

Used Cars: 423-380-0070

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Crown Chrysler Dodge Jeep of Cleveland

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

787 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had been looking for a new truck or newer truck for

Reviewed by Gerald Harrison from Cleveland, TennesseeDecember 30, 2025

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon help resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

James Arrington did a great job in selling us the Ram

Reviewed by Rob Lowery from Cleveland, TNDecember 14, 2025

James Arrington did a great job in selling us the Ram 2500 Big Horn. The whole process was quick and easy> We would definitely recommend him as well as thi dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Congratulations on your Ram 2500 Big Horn! It is delightful to receive your review informing us that James did a great job and you recommend him for a quick and easy car purchase. Our team wishes to remind you that we are available to assist you with any further questions you may have.

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Maximum rating = 5

5.0 (out of 5)

Caleb Barham did a great job of explaining how and why my

Reviewed by David Goepfert from Cleveland December 13, 2025

Caleb Barham did a great job of explaining how and why my van did what it did. The driver that gave me a ride home was polite and a safe driver.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

David, We thank you for this positive feedback on your service visit. It is our hope that this positive experience encourages you to visit us for all of your automotive service needs because we will work diligently to make sure you are comfortable and satisfied with our help!

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Maximum rating = 5

About Crown Chrysler Dodge Jeep of Cleveland

We consider our commitment to being a responsible corporate citizen and neighbor a hallmark of our commitment to the community. We care about our community like you do because we live and work here. Supporting the education system through partnerships with local school districts is another key ingredient of the Crown Automotive commitment to the community. No matter what you're looking for Crown Chrysler Dodge Jeep and Ram hopes to find a way to provide it for you and we think we can do it in a Better Way. That's why we truly feel we're The Better Way to Buy.

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