1206 Broadway St E
Lenoir City, TN 37772

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Lenoir City Chrysler Dodge Jeep RAM

Overall Rating:

4.2 (out of 5)

92% recommend this dealer

622 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dillon Tallent, salesperson, was the absolute best!

Reviewed by Jane CAugust 10, 2025

Dillon Tallent, salesperson, was the absolute best! No pressure only informative, , friendly, and professional! He and JC Denney and Brian in finance helped to make my decision to support local business an easy one! Thank you, Dillon for all of your help over the last month and a half! I love the new Jeep! Lenoir City Jeep is the dealership to turn to when looking for your next vehicle. They answered all of my many questions and I felt appreciated the whole time! 10/10!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great feedback and for choosing Lenoir City Chrysler Dodge Jeep Ram! We're glad to hear our team made your experience enjoyable. Enjoy your new Jeep!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

STAY AWAY FROM THIS PLACE!

Reviewed by suegreeneMay 11, 2025

STAY AWAY FROM THIS PLACE!! This is the worse auto repair facility I have ever been to. They are dishonest and only care about getting as much money from you as they can. I went in with a check engine light problem on my 2021 Ram that I had bought from them. I had already gotten the code and told Gary the "advisor" it was either a bad oil filter to the sensor. He said it would cost me $200 to find out. I also told him I found a coupon online for free diagnostics. He said that was a different kind of diagnostics and would not cover the $200 fee. He then cam back to tell me he looked it up and it was probably the oil filter - which I had already told him. Not only did he charge me $215 for that brilliance they also add a bogus 15% "shop supplies" fee to everything they do. This was not disclosed until I questioned the final bill. Unethical, dishonest and just plain bad business. I left a review on their FB page in March, manager said he would like to help. I left my contact information twice, nothing.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had a great experience with Brian and Dillon.

Reviewed by Donny Walker from Cleveland Tennessee March 01, 2025

Had a great experience with Brian and Dillon. Thanks so much for your dedication to your returning customers.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your positive experience. We appreciate your loyalty to Lenoir City Chrysler Dodge Jeep Ram. Wishing you the best on the road ahead.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lenoir City Chrysler Dodge Jeep RAM

We are an FCA Customer First Award winner 3 years running working on 4! This means our #1 concern is making sure you drive away happy.
At Lenoir City Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep RAM Dodge and Chrysler models and are confident we can find the new car truck van or SUV of your dreams. Looking for that certain Grand Cherokee 1500 Durango 200 or Wrangler? We will do everything it takes to get you that model equipped with the features you desire.

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