8544 Kingston Pike
Knoxville, TN 37919

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Sales: 865-262-8288

Used Cars: 865-229-4152

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm

Reviews of West Knoxville Chrysler Dodge Jeep RAM

Overall Rating:

3.4 (out of 5)

62% recommend this dealer

266 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best CDJR Dealer in the area.

Reviewed by Bill OFebruary 11, 2026

Best CDJR Dealer in the area....for sales and service! No others in the area even come close!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your feedback, Bill. We’re thrilled to hear you consider us the best in both sales and service—it means a lot to our team. We look forward to welcoming you back to West Knoxville Chrysler Dodge Jeep Ram whenever you need us!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This place was awesome!

Reviewed by joylumpkin523January 11, 2026

This place was awesome! They went above and beyond to make us happy and put us in our new car. David and Carson are great! The best car buying experience! I will go here if I every need another one and I recommend this place to everyone!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Congratulations on your new car! We're glad you had such a positive experience with David and Carson. We truly appreciate your recommendation and look forward to serving you again at West Knoxville Chrysler Dodge Jeep Ram.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Let me speak the truth—if you’re anything like me,

Reviewed by Rick from Knox TNDecember 30, 2025

Let me speak the truth—if you’re anything like me, walking into a car dealership usually makes you cringe. That’s why I was so pleasantly surprised by my experience at West Knoxville Jeep. It was an absolute joy. General Sales Manager Nate, Sales Manager Carson, and salesman Ryan were all fantastic to work with. Not only did I get a great deal, but they treated me like family while maintaining the highest level of professionalism. I wasn’t the easiest customer, but they handled everything like the true pros they are. I can’t thank you gentlemen enough!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Rick, it’s fantastic to hear that Nate, Carson, and Ryan made your visit such a positive and enjoyable experience. The team at West Knoxville Chrysler Dodge Jeep Ram truly appreciates your kind words and is thrilled we could make the process smooth while treating you like family. We look forward to seeing you again!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Knoxville Chrysler Dodge Jeep RAM

Come and Experience the Change at West Knoxville Chrysler Dodge Jeep Ram - New & Used Car Dealership in Knoxville Serving Oak Ridge, Jefferson City & Maryville

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