8544 Kingston Pike
Knoxville, TN 37919

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Sales: 865-262-8288

Used Cars: 865-229-4152

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm

Reviews of West Knoxville Chrysler Dodge Jeep RAM

Overall Rating:

3.2 (out of 5)

61% recommend this dealer

261 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership is great.

Reviewed by ChrisNovember 10, 2025

The dealership is great. It’s been good to me since I got my truck from the very beginning.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My salesman was very helpful and polite.

Reviewed by dbest359October 30, 2025

My salesman was very helpful and polite. Micheal walked me throughout the hole process and followed through even after the purchase.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience, dbest359. We’re thrilled to hear that Michael provided attentive and courteous service throughout the entire process. We hope you’re enjoying your new vehicle and look forward to seeing you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly, hard working customer focused with responsive

Reviewed by PerrinetpOctober 11, 2025

Friendly, hard working customer focused with responsive product and services. Truly appreciate their enthusiasm and engagement

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your positive feedback about our team! We truly appreciate your business and we hope to see you again at West Knoxville Chrysler Dodge Jeep Ram. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Knoxville Chrysler Dodge Jeep RAM

Come and Experience the Change at West Knoxville Chrysler Dodge Jeep Ram - New & Used Car Dealership in Knoxville Serving Oak Ridge, Jefferson City & Maryville

Ready to buy? Get a price quote before visiting the dealership.

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