Miracle Chrysler Dodge Jeep in Gallatin including address, phone, dealer reviews, directions, a map, inventory and more

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1290 Nashville Pike
Gallatin, TN 37066

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Sales: 615-675-9129

Used Cars: 615-675-9255

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Miracle Chrysler Dodge Jeep

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

805 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I bought a car in October, a Hyundai Sonota with only 55k

Reviewed by Myranda May 14, 2022

I bought a car in October, a Hyundai Sonota with only 55k miles on it... it's now May. They made ALLLL these promises. I bought the extended extensive warranty. Plus brought it in for service to have their power train warranty. We were promised when we bought the car that if anything went wrong, they would make sure we were taken care of... WRONG. They promised after 6 months of On Time payments, we could refinance. WRONG AGAIN. However, at the end of it all, the service manager and the poor sales guy that just met me today were super nice even though I was super frustrated. They took care of my services I had done today and had a plan of action to get my car running right. Thank you to them. It turned my review around.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate your feedback. We always strive to give each and everyone of our customers a 5-star experience. We understand your frustration and are very glad that we were able to take care of your services and put together a plan of action to get your vehicle running right moving forward.

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The process was quick and easy, Jim and Alan took great

Reviewed by wjangle15April 16, 2022

The process was quick and easy, Jim and Alan took great care of my wife and I today. We called ahead and they had the car ready and waiting for a test drive. We were in and out in less than two hours with a new vehicle. I highly recommend them.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

So glad to hear that our entire team was able to get you all taken care of quickly! We truly appreciate your business and for taking the time to leave a review!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Needed an emergency repair when I was on vacation in TN

Reviewed by BFApril 02, 2022

Needed an emergency repair when I was on vacation in TN and they came through huge! We were 900 miles from home and the engine lifters locked up. They were able to get it fixed much faster than expected. Made it back safe and sound. Shout out to Brandy!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're so glad that Brandy and our entire team were able to get you all back on the road quickly! We truly appreciate you taking the time to leave a review!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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