Friendship Chrysler Jeep Dodge RAM in Bristol including address, phone, dealer reviews, directions, a map, inventory and more

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3193 West State St.
Bristol, TN 37620

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Sales: 423-528-6107

Used Cars: 423-528-6107

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Friendship Chrysler Jeep Dodge RAM

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

492 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bait and switch dealer that does not honor advertised

Reviewed by ACHJuly 25, 2022

Bait and switch dealer that does not honor advertised prices. I wasn't paying close attention and now I am going to pay extra for that. I will not buy from them again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Trade experience.

Reviewed by Edward Sipes from Bristol VirginiaJune 29, 2022

Traded in 2021 car for a 2015.I traded in good faith and feel like they got an exceptional like new car.I was charged $2399.00 for aftermarket products.Idid realize that until I went back to the Dealerships Finance Dept and got copy of my contract.This is my first experience doing financing via iPad.Called the salesman and told him I was very unhappy about the Xtra amount of$2399.00.He said it covered paint protection/glass repair.I called to talk to the General Manager & was told that he was busy &would Call Me back which he Didn’t!I feel I was Ripped Off.I know they r in the business of making a profit but not like this.Also there was only 1 key &no manual.I ask the salesman to ask the previous owner about getting them.I had to text him back and he said the Xtra key was with the Finance Dept.I am a Disabled Veteran serving in 2 different branches of the Military &I must say that it is extremely Dissapointing having to Deal with such a cunning :cutthroat Car Dealership.Don’t know how they came up with the name Friendship u can rest assured they Are No Friend of mine.In closing all I can say is BUYER BEWARE!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Edward, we apologize the additional coverage was not explained extensively. Hopefully Kris has gotten the chance to call you back but we are going to double check to make sure he received the message. Ideally all vehicles would have two keys but sometimes that's not the case with trade-ins. We certainly appreciate your service in our military and we hope to clear this all up and make you feel like a friend/ family as that is always our intention!

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I recently contacted Friendship CDJR for a out the door

Reviewed by rasnake35May 20, 2022

I recently contacted Friendship CDJR for a out the door Quote on a used 2022 F350 Truck, they came back with a Quote about 16000 over KBB book value and The MSRP for a new almost Identical truck is about 18000 under what they Quoted. this Dealer is apparently price Gouging customers. I was told from a current Sales person they were marking up every vehicle at least 10,000 above market value. if you are in the market for a Vehicle do the research before hand. I would avoid any of the Friendship Dealer ships they are taking advantage of Customers that are trying to find a Fair deal. The General Manager talked to me like I didn't know what I was talking about when it came down to Values and Pricing. Avoid at all cost!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Friendship Chrysler Jeep Dodge RAM

Limited Lifetime Power Warranty on All New Vehicles

Are you ready to experience that "new car smell?" Does one of our cars in our Bristol TN new or used car inventory strike the perfect chord? At Friendship Chrysler Jeep Dodge RAM in Bristol TN we're excited to put you in the driver's seat. We do our best to deliver the ultimate car buying experience to our customers. That includes both in-store customer service but also giving customers the tools necessary to find the car they want. Please click to our website to view our dozens of videos that include Inventory Videos Virtual Test Drives Dealership Videos Promotional Videos and more.

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