3193 West State St.
Bristol, TN 37620
Sales: 423-528-6107
Used Cars: 423-528-6107
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Bristol, TN that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.2 (out of 5)
94% recommend this dealer
499 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My service advisor Blakeley king was very helpfuly
My service person Blakeley king was very helpful with everything had to ask for my truck in and out very quickly well satisfied with the service
Maximum rating = 5
Bad Service
Let me start by saying that the sales team is wonderful! It's the service department that I have a problem with. I had an appointment to have the windshield replaced in my Jeep. I was told that they had one that was OEM and I scheduled the appointment. One week later and it's appointment time and my wife and I were very excited to finally get the windshield fixed. We drove 40 minutes and dropped it off with the service department. Four hours later they called me to tell me that they didn't have the windshield because someone had sold it. I was furious! Why did it take 4 frigging hours to figure out that they didn't have it? After the excuses, I left with my Jeep and still have a cracked windshield. That's not even the worst part! My Jeep is missing about 1/8th of a tank of gas! Replacing the windshield doesn't justify a test drive! They didn't even offer a solution for not having my windshield! I used to feel a loyalty to the dealership because of the way my wife and I were treated during the buying process, but the way we were done today killed any possibility that we will return to Friendship CDJR.
Maximum rating = 5
When I arrived the car I went to look at was sitting out
When I arrived the car I went to look at was sitting out front Zach was very helpful and helped me get the deal I wanted. I had a good experience and I am happy with my car.
Maximum rating = 5
Limited Lifetime Power Warranty on All New Vehicles
Are you ready to experience that "new car smell?" Does one of our cars in our Bristol TN new or used car inventory strike the perfect chord? At Friendship Chrysler Jeep Dodge RAM in Bristol TN we're excited to put you in the driver's seat. We do our best to deliver the ultimate car buying experience to our customers. That includes both in-store customer service but also giving customers the tools necessary to find the car they want. Please click to our website to view our dozens of videos that include Inventory Videos Virtual Test Drives Dealership Videos Promotional Videos and more.
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