3033 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-970-7423

Used Cars: 865-970-7423

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harper Jeep Ram Chrysler Dodge Fiat

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

296 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great job getting me in and out quickly.

Reviewed by Gary G from Maryville, TNDecember 12, 2025

Great job getting me in and out quickly. Didn't try to charge me for extras or to talk me into anything extra

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Gary, we're glad to hear you had a quick and straightforward experience at Harper Jeep Ram Chrysler Dodge. We look forward to your next visit!

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Maximum rating = 5

5.0 (out of 5)

We bought our Grand Cherokee from Harper and we only let

Reviewed by Darlene See from Sevierville, TNDecember 11, 2025

We bought our Grand Cherokee from Harper and we only let the service it. We were not scheduled until 1:00, but we finished with our doctor appointment early. We stopped to see if they could complete our service early. Efrain graciously took us in right away. Our service was completed professionally and punctually. Thank you for a job well done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Darlene, thank you for choosing Harper Jeep Ram Chrysler Dodge for your Grand Cherokee and for sharing your experience! It's wonderful to know that Efrain was able to assist you ahead of schedule. Safe travels!

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Maximum rating = 5

5.0 (out of 5)

We came in for a tire problem.

Reviewed by Bill from Madisonville, Tenn.December 10, 2025

We came in for a tire problem. From the very first meeting with him, Efrain , the service rep, was extremely helpful and understanding of our situation. He went to great lengths to find a replacement tire and set us up with a service appointment. He is very knowledgeable about the service department and he made us feel completely at ease during this process. We commend Efrain for his dedication to the customer and for his loyalty to Harper Jeep.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Bill, thank you for sharing your glowing review of Efrain and our team! Hearing your kind words made our day. We truly appreciate your support of Efrain and Harper Jeep Ram Chrysler Dodge!

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Maximum rating = 5

About Harper Jeep Ram Chrysler Dodge Fiat

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.

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