Harper Chrysler Dodge Jeep RAM in Alcoa including address, phone, dealer reviews, directions, a map, inventory and more

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3033 Alcoa Hwy
Alcoa, TN 37701

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Sales: 865-338-5336

Used Cars: 865-970-7423

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harper Chrysler Dodge Jeep RAM

Overall Rating:

3.9 (out of 5)

75% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold, just not to me

Reviewed by George Foshee from TNFebruary 24, 2020

My wife and I test drove a car on Saturday afternoon. Decided to sleep on it. Monday morning made the call to decide to apply for financing. Was approved for financing, was told to bring proof of insurance to the signing. I added the vehicle to my insurance and about an hour before signing my salesman called and informed me that they had sold the vehicle to someone else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.5 (out of 5)

Looking for a Honda

Reviewed by Unsure from Knoxville, TnFebruary 02, 2020

Shot them an inquiry on a vehicle and received a response very quickly. Unfortunately, I did not buy the vehicle, but they have great customer service.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership to work with!

Reviewed by Mark from Georgetown , KyNovember 02, 2019

Great dealership to work with! They include a Lifetime Powertrain warranty with their vehicles. They have Lifetime warranties that cover the rest of the vehicle available as well. The sales staff is very helpful and willing to answer any and all questions you may have about their vehicles. I am very happy with my RAM purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Harper Chrysler Dodge Jeep RAM

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.

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  • No cost, no-hassle negotiation
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