1010 US-19
Waterford, PA 16441

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Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 8:30am – 2:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 12:00pm

Reviews of Humes Chrysler Jeep Dodge RAM

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Costumer satisfaction

Reviewed by Michael Minns from North East, PAJuly 16, 2019

My Wife and I where very interested in a used Ford Explore on your lot! I have bought a vehicle from you in the past and a good experience. I explained to the sales person that i have found the same vehicles and ones with lower miles and more options between Erie and Cleveland, OH and that I would rather work with local business than take my business out of town. His reply was "I guess you're going to Ohio". In this global market I really don't think anyone should be treated this way!!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Michael, we are very sorry to read that you did not have a five-star experience while working with our team. If there is anything we can do to earn back your trust, please contact us at marketing@humesforcars.com.

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service

Reviewed by Samantha from Erie, PAApril 13, 2019

I put in a service request for a repair that was covered under warranty. They weren't going to make any money off of this request so they completely ignored it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are sorry to hear of your concerns with your recent service experiene. Our whole humes team tries very hard each day to satisfy to all our of customers vehicle servings needs. There is no distinction between a repair that is covered under warranty one that requires payment from the customer. I would like to hear more of your specific concern so I can personally address, please contact me directly at 814 796-1756 or mclark@humesforcars com, thank you ; Matt Clark, GM

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

HUMES

Reviewed by Holmer from UnionJune 08, 2017

I think mast of the comments on this site is made up by the dealer to make them look better. No full name to back them up it looks very fishy too me. And all the comments are mostly the same just rearranged the words a little the names also look like fabricated mayby a few are real

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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