Laurel Chrysler Dodge Jeep RAM in Johnstown including address, phone, dealer reviews, directions, a map, inventory and more

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1000 Eisenhower Blvd
Johnstown, PA 15904

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Sales: 814-792-6170

Used Cars: 814-792-6166

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 1:30pm

Reviews of Laurel Chrysler Dodge Jeep RAM

Overall Rating:

3.8 (out of 5)

69% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Paying for services not rendered

Reviewed by Bob H from Johnstown, PAMay 06, 2020

Took car in for services on esp light. Issue was resolved but since it was there I instructed the service department to flush out the radiator and add coolant. A few days later the check engine light came on so I call to get an appointment for repairs but they were too busy and could not do it for a week. I called another garage in the area and they were able to take my car to be fixed. Upon completion of work, the garage called me to let me know it was complete. When I picked up the car there was a notation on the bill that the radiator was " very dirty". I asked him about it and explained that the radiator was recently flushed. I showed him the bill where I paid for the service, he pulled the radiator cap off and showed me the dirty water. It was not done. I went to this service Dept and they insisted they did the work and wouldn't even look at the radiator. Refused yo make it right. I won't be back!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

POOR SERVICE DEPARTMENT

Reviewed by Will from Johnstown, PA.July 13, 2015

I brought my 93 LeBaron there do to a problem with the alarm. When they called, I came to pick it up. Said the problem was a wire connection. Paid $155. Opened the drivers door the alarm went off. Waited in the waiting room. Was told it was fixed another wire connection. Opened the drivers door, the alarm went off again. I asked to just disable the alarm. Was told that was not possible. Back to the waiting room. Once again was told it fixed, same results. Was told it needs an Alarm Module but none can be found. So I was told to avoid locking the doors. Went home searched on the internet. Found that if the Alarm Module is disconnected when the engine is running, then the alarm is disabled. I did that. Went back to Laurel Chrysler. I requested a $100 refund since they did not fix it, I did. Frank the GM refused and refunded $88.15. He said they had to pay the Tech for time spent diagnosing. I replied that that he did not correctly diagnosis the problem of fix the problem. Frank said that does not matter, he still has to pay the guy.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Professional Service- DON SCHMIDT

Reviewed by DAVE JERSEY SHORE from DENNISVILLE-CAPE MAY COURT HOUSE NEW JERSEYOctober 14, 2014

I LIVE IN NEW JERSEY BY THE BEACHES,MY DEALING WITH DON SCHMIDT WAS THE SMOOTHEST EASY TRANSACTION I HAVE EVER HAD IN ANY OF LIFE'S EVENTS. ALL I DID WAS PICK MY CAR (CREAM PUFF)RENDEZVOUS,DON DID THE PAPER WORK,DIRECTLY MAPED OUT PROCESS WITH MY FINANCE CO(CAPITAL ONE AUTO) - - THEN - - HAD MY CAR DELIVERED TO MY DRIVEWAY- 5 MINUTES LATER PAPERS WERE SIGNED AND I HAD MY CAR. 5 MINUTES DONE,WHOLE PROCESS PRE ARRANGED BY DON SCHMIDT AS I SAID THE SMOOTHEST PURCHASE IN MY LIFE ..MAYBE 270-300 MILES APART MY RENDEZVOUS IS STILL THE CREAM PUFF TODAY AS IT WAS 2 YEARS AGO WHEN DON SOLD ME IT. DON SCHMIDT SELLS QUALITY ANY STATE YOU LIVE YOU MUST SEE THIS MAN AND HIS INVENTORY HE WILL GET THE SALE DONE QUICK, SMOOTH, AND LEAVE YOU OVERWHELMED BY THE SATISFACTION . I NEVER LEFT MY HOUSE,I NEVER WENT TO THEIR LOT,DONS INTERNET PROFESSIONALISM MADE THIS SALE- AGAIN NO MATTER WHERE YOU LIVE BUY YOUR CAR HERE DAVE WISSMAN NEW JERSEY SHORE

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Laurel Chrysler Dodge Jeep RAM

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves. Don't Miss This ONE!

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