Nissan, Dodge and Jeep
New Car Dealership in Allentown, PA
Overall Rating
4.1/5
Read dealer reviews
The Lehigh Valley's Largest auto inventory. Rothrock is family owned and operated and has been serving the Lehigh Valley for more than 55 years.
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM also has a service department if you need ongoing support with your new Nissan or Dodge, Rothrock Nissan, Chrysler, Dodge, Jeep, RAM has Nissan-trained mechanics and uses the highest quality parts. If you are in Allentown, Rothrock Nissan, Chrysler, Dodge, Jeep, RAM should be your dealership!
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM Reviews
Overall Rating
4.1/5
102 out of 131 people recommended this dealer
Overall Facilities:
4.5/5
Can do Maryland registration right
Reviewed by Maryland_buyer
in Davidsonville MD
April 09, 2021
I drove from Maryland to PA for a good deal on a new Grand Cherokee. After 7 weeks, I still do not have a valid registration for my new car, and the Maryland DOT is threatening me, because the trade-in is still registered to me, and does not have insurance. This will be a mess to straighten out.
Buyer Beware - get Carfax report on new vehicles
Reviewed by Pat
in Mountain Top
March 20, 2021
Carfax report showed moderate damage accident occurred 9 months BEFORE we purchased car as new demo. Info was not disclosed. Hurt our trade in value
Great People, Great Experiene!
Reviewed by David Harding
in Bear, DE
May 09, 2017
The dealership was huge and there were lots of salespeople out front as soon as I pulled up. I was nervous it would be one of those experiences where everyone rushed right at me to sell hard! I could not have been more wrong! I got out of the car and only 1 salesperson approached me and was very courteous and helpful. He was there if I needed him but if not was happy to let me do my thing which was very much appreciated!
My salesman, Wael, was younger than me but very knowledgeable and courteous. He worked diligently through all of the issues I am which were definitely a few since I had a PA License and needed to register in DE! Which is impossible.. regardless Wael worked with me and his upper management to work out all issues and get me the Jeep I came in to buy at the price I wanted to pay with very acceptable financing terms.
Additionally, the people in the finance dept. explained everything to me and were very friendly and patient, not in a hurry to get to the next customer, which I've seen before. My particular financial professional walked me through all my options and even told me about the options that were actually worth paying for vs. the ones that weren't. He worked out a way for me to get the extended warrantee I wanted at the price I wanted to pay for it which was significantly less than its value. I was and continue to be very pleased with the service in finance.
Finally, I was directed to a dept. with a lady who's job it was to discuss with me all the ins and outs of my new Jeep. She is the perfect person for her job let me tell you! This woman (I wish I could remember her name) was extremely knowledgeable about Jeep and even showed me her own personal Wrangler "Willy" outside when we went to do a walk around my new Wrangler! She took the time to insert markers within the user manual for my Jeep so I would have quick reference tabs to get to important content within the manual.. that alone was amazing! Far above and beyond and really made me feel like they actually cared about me as a customer and not just another body they could push a vehicle onto. She took me over my Jeep with a fine tooth comb and has since the buying process personally followed up with me 3 different times to ensure I am satisfied. She is a peach!
Overall, I will absolutely go to Rothrock again and I highly recommend finding and working with the salesman, Wael, since He was so great for me!
The management really seemed to be good guys and although they are salespeople who need to move units to survive, they don't come off as pushy or insistent in any way. They are considerate, patient, caring, knowledgeable and informative. I will be back to Rothrock for sure and would highly recommend to anyone in the market for a new or pre-owned vehicle. The selection at Rothrock is enormous, probably a 0-1% chance you won't find something you love at the price you want to pay (as long as you're realistic going in to it).
In closing, I'll say that my salesman, Wael, not only did a great job, but also asked me (without insisting) if I would be willing to take a picture with my new Jeep out in front of the dealership to use in his Facebook marketing. His hope was to show how satisfied his customers are and promote a family environment at his dealership which I can personally attest to.
I have bought more than a few cars in life and Rothrock was hands down the best experience I've had. Go to Rothrock for your next car, you will not regret it!
PS, ask for Wael!
Rothrock Nissan, Chrysler, Dodge, Jeep, RAM
