Ron Tonkin Chrysler Jeep Dodge Ram Fiat

Bought a brand-new wrangler from this dealer. The car started having trouble, especially an electronic ticking noise from day 2 of ownership. The car was in the shop for 90+ consecutive days. The "Customer Retention Team" from Stellantis refused to check their voicemails, emails, or directly answer calls. The last (3rd attempt) trip to the dealership, I got sick of the lack of having a mode of transportation and took the car back, to look for a different service shop or a local mechanic. I checked the dashcam to see what sort of work attempts were done, because it would power on and record both inside and outside the car even at accessory power. From November 25th last year to mid-January this year, the car sat on the SAME LOT without movement, and no person ever worked on the vehicle. The biggest problem is that the dealer LIED about having duplicated the issue successfully in December last year. Yes, I have kept all email correspondence, Repair Order docs, etc. Stellantis customer retention team said the car must be back in the service shop for them to consider compensating me for the 4 payments I made towards the car, when I never had the car. Basically, they want your car back as hostage and won't think about compensation without ETA of repair or real attempts. I am seriously considering going to small claims court or a full-on lawsuit for their bad-faith business they're running. It's an insult to genuine customers. DO NOT go to this dealer. What is the point of promotional offers and xx if they can't fix your car from day 2 of your car ownership? They will keep your car hostage for 90+ calendar days, LIE about their repair attempts, and force you to subsidize their incompetence with cash that you paid for no car. Complete utter disappointment. No wonder Stellantis is near bankruptcy.

2026 Jeep Sahara. Starting looking online at Ron Tonkin saw my dream car 👊 it was love at first sight 😍. Beau made it very easy and quick. My family didn't even have a chance to get rubber butt. Beau definitely made my 7 y/o grandson feel like he was at home buying him pizza was the right choice . We will be back to buy another truck for sure 🤙 Thank you Beau

Dianna sold me a new Ram 1500. First of all, she made me a video, which I appreciated. She was very friendly and only gave off positive vibes. She also helped me to get a ride from Vancouver, WA to get my pickup. I would definitely buy from her again. Big Thank You