1805 SW 4th St
Ontario, OR 97914
Sales: 888-484-0919
Used Cars: 888-244-4218
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Ontario, OR that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Purchased a service contract for 6 oil changes and didn't
Purchased a service contract for 6 oil changes and didn't drive the vehicle near as many miles as estimated after purchase. Had 2 oil changes left and they honored 1 of them. This oil change was done 1200 miles early at that. I asked if I could just get the oil and filter and I would do the last one myself. They refused, and said that they did me a favor by doing the one already. I'm sorry but these oil changes were pre paid for up front! They were never a gift from you ever. I paid for them!! Bo tells me they don't have anything to do with the contracts. Funny thing is the dealership gets paid for them, but they have nothing to do with them? I will never do business with Auto Ranch again. I knew there was a reason why I went to Smith Auto in Weiser, to have all my warranty work done. They understand customer service. Spend $65,000 with Auto Ranch and this is the best they can do. We'll see if screwing someone out of $120 or so is worth it. This certainly isn't my last vehicle, but it xxxx sure is from you!!
Dealer Response
We truly understand your frustration regarding the maintenance contract you purchased in 2021, which included 6 oil changes over 3-years. While the contract officially expired on 10/13/2024, we went above and beyond to accommodate you by completing one of the services six months past the expiration - something we were able to do through special exceptions in an effort to support you. Unfortunately, the remaining unused service is no longer eligible for redemption. We appreciate your understanding and are always here if you have any further questions or concerns. Sincerely, Beau Bouton/Service Manager
Maximum rating = 5
Best car buying experience I've ever had.
Best car buying experience I've ever had. Juan was so easy to work with and never pushed what so ever. He knew every feature of the car and wanted to make sure we were happy start to finish. Matt in finance made literal magic happen. I got a brand new car without having a 800 credit score with a reasonable interest rate and ZERO down. I wish every car purchase went this smoothly. It literally took an hour at most and we were on the road. Buying your car from Auto Ranch is worth the drive. It really really is.
Maximum rating = 5
repair of newly bought vehicle
I have purchase several vehicle's from the ranch in the past several years and their service has been outstanding but do to the lack of techs and perhaps room this is the first time in years of service that they can't repair one of their cars I bought recently that had a nonworking item that couldn't be repaired quickly , not really a major item just a service item that has always worked on all other vehicles used or new in the recent past purchased from them. Great personal and helpful but the employees are hindered by being under staffed ect... I do not like my newly purchased vehicle sitting at the dealership for who knows how long to fix a problem that is not a major item but just a service item.
Maximum rating = 5
We are renowned for our superb selection of new used and certified Chrysler Dodge Jeep and RAM models. We also have many other quality used makes and models to choose from.
Helping you find your next car is only the beginning of the Ontario Auto Ranch experience. From there our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course nobody wants to be forgotten after the purchase of a new or used Chrysler Dodge Jeep or RAM. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Chrysler Dodge Jeep and RAM parts.
Find out what your used car is worth with our appraisal tool.