226 Milan Ave
Norwalk, OH 44857

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Sales: 419-465-8104

Used Cars: 419-465-8108

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

761 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership was very clean.

Reviewed by Jeromy Striker from Norwalk,ohioJanuary 29, 2026

The dealership was very clean. The staff were all super nice to me and welcoming. Highly recommend this dealership to anyone looking for honest work on their vehicle

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Jeromy, thank you for your kind words! We're so happy to hear that you had a great experience at our dealership. Our team works hard to provide excellent service, and we're glad it shows. We appreciate your recommendation and look forward to seeing you again.

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Maximum rating = 5

5.0 (out of 5)

This dealership is a great place to buy a new or used

Reviewed by Noah Tegtmeier from Norwalk, OhioJanuary 27, 2026

This dealership is a great place to buy a new or used car! As soon as you walk in the door you?re not pounced on by salesmen trying to get you to buy a car. Instead they let you look around and ask in a calm way if you need anything to just let them know. The process was simple and easy thanks to Jake! Jake made the whole process stress free which is very important when purchasing a new/used vehicle. I recommend Jake to anyone who needs a new vehicle!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Noah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

3.0 (out of 5)

We bought a Certified Pre-owned car, so it was suppose to

Reviewed by Brian B from Monroeville, OHJanuary 26, 2026

We bought a Certified Pre-owned car, so it was suppose to have been gone over throughly. Once we got the car home we found the issues. The brakes need done, the headlights point to the sky, the fog light is out, and the back tire has a slow leak. After not even 5,000 miles the car started to randomly stall. We took it in and after 2 weeks they couldn't figure out the issue. My husband look one look and it was a bad fuse...

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Norwalk did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our team will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

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Maximum rating = 5

About Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk

Ken Ganley Chrysler Dodge Ram Jeep Hyundai - Norwalk, OH Located in the heart of Norwalk, Ohio, this dealership is part of the Ken Ganley Automotive Group, which is known for its commitment to quality and customer satisfaction. Whether you're in the market for a new Chrysler, Dodge, Ram, Jeep, or Hyundai, or looking for a reliable used vehicle, the dealership offers an impressive inventory with a variety of models to meet diverse customer needs.

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