15921 U.S. 62
Mount Sterling, OH 43143

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Sales: 740-869-2296

Used Cars: 740-869-8060

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:30pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 4:00pm
Sat Closed

Reviews of Tom Whiteside Chrysler Dodge Jeep Ram

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchased a 2015 Jeep Renegade.

Reviewed by iandrewfornalOctober 06, 2025

Purchased a 2015 Jeep Renegade. July 17th 2025. I live in Pennsylvania. Its NOW Oct 6th 2025 and I am still unable to register this vehicle in the state of PA Without the original title. ALLY is my financing company. After countless calls, emails and discussions this is totally unacceptable and illegal that the dealer is unable and unwilling to assist. Excuses excuses excuses. Countless emails WERE not RESPONDED TO AND CALL BACKS DO NOT EXIST. Poor communications to say the least. Highly NOT recommended if you live outside of Ohio. I am a disabled Veteran and they really did NOTHING to help resolve this issue other then to blame the Finance company and wash their hands of the issue. I do not recommend this dealership period.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We have processed the title in which your your financing bank required which was electronically. We have described multiple times the process in which you and Ally must take to get a physical title in Pennsylvania and none of which is a process we can control. Your statement that we have done nothing to help is incorrect as we have described the process over the phone on at least 3 occasions. We sell vehicles to Pennsylvania residents every year without issue.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic dealership, very pleased with the whole process

Reviewed by MattFebruary 17, 2025

Fantastic dealership, very pleased with the whole process of trading in and the delivery of my purchase. This dealership is definitely one of the best to do business with.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and friendly.

Reviewed by NewCarBuyerFebruary 14, 2025

Very professional and friendly. Place is well kept. Wesley made me feel very comfortable and not pressured at all!! Overall great experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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