Coughlin Marysville Chrysler Jeep Dodge RAM in Marysville including address, phone, dealer reviews, directions, a map, inventory and more

15777 Watkins Rd
Marysville, OH 43040

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Sales: 937-340-5456

Used Cars: 937-340-4054

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Coughlin Marysville Chrysler Jeep Dodge RAM

Overall Rating:

4 (out of 5)

88% recommend this dealer

143 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Wasted time

Reviewed by buyer5657 from Dallas, TXSeptember 11, 2023

Tried to purchase a new truck. Told by dealership sales rep it can be held until I get there. Took PTO same day started to drive 14 hour drive, called in 2 hours into my drive to make sure truck was still there, they told me they sold it. So, I wasted 4 hours of my life driving, a tank of gas and had to tell my boss, sorry I'm, not taking PTO anymore. Communication is poor, I had to call in multiple times and received almost no callbacks even though was told that I will get callback if its sold. I'm glad I called back to check, otherwise I would be a lot more deeper into my drive and wasted a lot more fuel. If you are out of state buyer, be careful and plan accordingly.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Tire rotation caused my back tire to fall off

Reviewed by Andrea from Columbus OhioAugust 27, 2023

Took my gladiator in for it’s first tire rotation. About a week later I was merging onto the highway and heard a loud thumping. My driver side rear tire had come off and almost caused me to flip my jeep. Thank god I was still speeding up to merge or I would have been in a serious accident. Pretty negligent of the service department not to tighten the custom lugnuts.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 5

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Never felt pressured, explained everything .

Reviewed by pamyoung420August 12, 2023

Never felt pressured, explained everything .answered all questions. Excellent deal!! Pleasant experience. Will go back

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Coughlin Marysville Chrysler Jeep Dodge RAM

At Coughlin Cadillac Chevrolet Buick of Marysville we plan to make sure that you are greeted with a warm handshake and a smile as if you just walked into a friend's home. Our goal is to help you find the right new or used car truck suv minivan convertible or coupe for you and your family. With over 2000 vehicles in-stock on-line at Coughlin Automotive of Marysville is ready to help you in your search for the best vehicle at the best price in central and southern Ohio.We hope you'll become a new part of our growing list of happy clients!!

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