1106 W Main St
Kent, OH 44240

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Sales: 330-673-3139

Used Cars: 330-673-3139

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Klaben Chrysler Jeep Dodge RAM

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

9167 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service & ensured everything went smoothly, even

Reviewed by Specnik012February 07, 2026

Great service & ensured everything went smoothly, even after some delays. Puts the customer first & made sure everything went smoothly.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Josh was very polite and understanding.

Reviewed by TheresamchenryFebruary 07, 2026

Josh was very polite and understanding. He was excellent. I scored the dealership a four just due to the length of time having the car. My daughter used my car because she had to go to work but I was without a car for a week. I appreciate the job being done correctly but it was a bit of a hardship to not have a car for a week.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review and the candid feedback about your experience with our service department and for the kind words and marks for Liz and Josh. I do apologize for the length of time and the inconvenience it caused having your vehicle with us for a week. Our main goal is to make sure the vehicle is fixed right the first time to avoid any further inconvenience for you and your family. The last thing we want to do is cause hardship for our customers that depend on us to keep their vehicles going. If you have the time, I welcome the chance to speak with you on the phone to make sure there is nothing else I can do for you at this time and to gain further insight into your appointment. We use all of our customer feedback to adapt our processes to provide the 5 star service our customers deserve from us. I’ll end by saying thank you again for your feedback and I hope to hear from you soon! Jeff Bryant 330-673-3139 ext 409

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Been dealing with Klaben for over 25 years.

Reviewed by rputaturoFebruary 06, 2026

Been dealing with Klaben for over 25 years. I’ve always been happy with the service I received.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Klaben Chrysler Jeep Dodge RAM

At our dealership, we make it a goal to provide our customers everything they need for a quality car-buying experience. Your decision to get a car is a journey and we are here to support you throughout the process. Our selection provides many options that allow you to explore and find the right ride for you. We have new CDJ vehicles like the RAM, Chrysler Pacifica, Dodge Charger, Dodge Durango, Jeep Wrangler, Jeep Cherokee, Jeep Grand Cherokee, and Wagoneer, all ready to help you succeed on the road. We also have a selection of used and certified pre-owned vehicles.

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