1106 W Main St
Kent, OH 44240

Get Directions

Sales: 330-673-3139

Used Cars: 330-673-3139

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Klaben Chrysler Jeep Dodge RAM

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

9081 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Klaben service dept.

Reviewed by rvanderhoffDecember 19, 2025

Klaben service dept. is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are very professional.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joe was wonderful to work with.

Reviewed by Cheaps32December 18, 2025

Joe was wonderful to work with. He kept me informed about what was going on with my car. When things were delayed due to an illness with the mechanic, Joe got me a complimentary rental. Everyone I encountered at the dealership was kind and polite. Definitely would recommend to a friend.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Dealership was fine.

Reviewed by Rayfantozzi5December 18, 2025

Dealership was fine. New Ram has quality issues. Specifically electronics. 4000 miles and it has been back to service twice.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your experience. We understand how frustrating it is to have a new vehicle require repeated service visits so early in the ownership experience and are appreciative you have given us an opportunity to address the problems. Please know that our sales and service teams remain committed to supporting you and will continue working in accordance with manufacturer guidance to diagnose and resolve any issues as they arise. We’re hopeful our actions to this point have conveyed our genuine care and concern for your satisfaction. We remain engaged and at your service to ensure we bring closure to all your concerns. Timothy Beane tbeane@klaben.com (330)673-3139 ext 506

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Klaben Chrysler Jeep Dodge RAM

At our dealership, we make it a goal to provide our customers everything they need for a quality car-buying experience. Your decision to get a car is a journey and we are here to support you throughout the process. Our selection provides many options that allow you to explore and find the right ride for you. We have new CDJ vehicles like the RAM, Chrysler Pacifica, Dodge Charger, Dodge Durango, Jeep Wrangler, Jeep Cherokee, Jeep Grand Cherokee, and Wagoneer, all ready to help you succeed on the road. We also have a selection of used and certified pre-owned vehicles.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top