Evans Arena Chrysler Dodge Jeep Ram

I bring my car in for an oil change with no problems or damage. When I leave to go to work and get on the highway I start to hear something dragging and making noise come to find out my splash shield was not properly put back right and it was damaged. But to take it back in and for you guys to tell me that I hit something was just so utterly disrespectful because you guys don’t want to admit to fault horrible horrible customer care service, now I have to come out of pocket for Evans Arena caused

This dealership had a new 2021 Jeep Wrangler I wanted to purchase. The advertised price was $37,986 but since I did not qualify for first responder($500) or military discount ($500) the price I was given was $38,986 which I was fine with. They put together the paperwork, only for me to find out they had tacked on another $1,781 for accessories which they had never previously mentioned to me. This vehicle was stock from the factory, no lift or large tire “accessories.” Not only did they pull this stunt, but they told me my trade in value would be closely aligned with their online trade in value which was figured on their website. They then had the audacity to offer me $5k less for my car (my car is in great condition, no dents or scratches and less than 50k miles). This dealership is an absolute disgrace to the Jeep name. If I could have given this review zero stars I would have. Don’t waste your time. There are much better dealerships out there who actually care about their customers.

I wish I could give these bait and switch crooks 0 stars. They send out a mass event scratch off lottery that makes it look like you’ve won real cash, but when you read the fine print they say you have to match your code to their prize board code in store regardless. They’re 30mi away… and refused to give any information over the phone. Like does this actually work for you jerks? Pissing people off with false promises and offering a cheap consolation prize and then actually thinking they’re gonna buy a car from you after that? I knew car salesmen were the xxxx of the earth but apparently you’re just plain stupid too. Going to the BBB and every review I can find to trash them. Go. To. xxxx. (Now let’s see how long they take to reply “we’re so sorry you had a bad experience, call us!” So they can try to bs and save face lol)