A member of the Cars.com family
A member of the Cars.com family
Sales: 888-375-3981
Used Cars: 216-267-2100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Brookpark, OH that carry Dodge, Jeep, Chrysler, RAM
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Overall Rating:
4.6 (out of 5)
196 out of 215 people said they would recommend this dealer
service dept.
zero stars!!! customer service non-existent. 15min diagnostic work that consisted of visual inspection: lock mechanism fuel tank door, water in taillight, exhaust leak (broken bolt at cat.) = 154.00 just to be told not covered under the warranty they sold me. BTW-all of the above issues I informed them about prior to there "diagnostic inspection" long discussion with service manager, unfortunately no help. I would have been satisfied with a compromise on the charges. I do not expect someone to work for free great work guys you lost my business and referrals, sorry Darryl ( sales manager) wow look at all the "great" reviews, should of done my homework
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Long delay in services
17 minutes ago-Edit I've had better experiences with them except for this time. I dropped my vehicle off on Monday 6/1 for a 6/2 Tuesday appointment. I have had to call them everyday to check on the status of my vehicle and as of today 6/5 they still have yet to get to my car. It wasn't like I needed extensive work, I did want an inspection to see if my electrical was okay (2016 Chrysler 200) or if I just had a dead battery and an Oil Change. There was a rattle in the back I wanted them to investigate but at this point if I can just get the Oil Changed and a new battery, I'll have someone who can get to it. My patience and trust in Spitzer is starting to run thin.......
Maximum rating = 5
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Very Good
High quality people; helpful and responsive. A very comfortable buying experience
Maximum rating = 5
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At Spitzer, we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus, we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.
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