Spitzer Chrysler Dodge Jeep Ram Cleveland in Brookpark including address, phone, dealer reviews, directions, a map, inventory and more

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13001 Brookpark Rd
Brookpark, OH 44142

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Sales: 888-375-3981

Used Cars: 216-267-2100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Spitzer Chrysler Dodge Jeep Ram Cleveland

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

196 out of 215 people said they would recommend this dealer

1 (out of 5)

service dept.

Reviewed by ron Ludrosky in North RoyaltonMay 17, 2021

zero stars!!! customer service non-existent. 15min diagnostic work that consisted of visual inspection: lock mechanism fuel tank door, water in taillight, exhaust leak (broken bolt at cat.) = 154.00 just to be told not covered under the warranty they sold me. BTW-all of the above issues I informed them about prior to there "diagnostic inspection" long discussion with service manager, unfortunately no help. I would have been satisfied with a compromise on the charges. I do not expect someone to work for free great work guys you lost my business and referrals, sorry Darryl ( sales manager) wow look at all the "great" reviews, should of done my homework

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Long delay in services

Reviewed by Michael Sayers in ClevelandJune 05, 2020

17 minutes ago-Edit I've had better experiences with them except for this time. I dropped my vehicle off on Monday 6/1 for a 6/2 Tuesday appointment. I have had to call them everyday to check on the status of my vehicle and as of today 6/5 they still have yet to get to my car. It wasn't like I needed extensive work, I did want an inspection to see if my electrical was okay (2016 Chrysler 200) or if I just had a dead battery and an Oil Change. There was a rattle in the back I wanted them to investigate but at this point if I can just get the Oil Changed and a new battery, I'll have someone who can get to it. My patience and trust in Spitzer is starting to run thin.......

Customer Service 2

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Very Good

Reviewed by mentorOH in Mentor, OHOctober 09, 2016

High quality people; helpful and responsive. A very comfortable buying experience

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

About Spitzer Chrysler Dodge Jeep Ram Cleveland

At Spitzer, we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus, we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today.

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