Thayer Chrysler Jeep Dodge Ram Inc.

This dealership and Ruthanne were excellent to work with and they provided me a great deal. I would recommend to anyone.

ONLY POSTING A STAR BECAUSE IM BEING REQUIRED TO! Took my vehicle in for an oil change in December, left with other issues. Reported issues and was told oh it's an air pocket it will work itself out it's fine. It wasn't! Service failed to bleed the line after changing my thermostat and that caused water sloshing in dash which then lead to a "leaking" radiator. Only to have my radiator go out and now no one at Thayer will admit fault despite being told by service manager that the sloshing did lead to the failed radiator. But never did I have my radiator leaking from January 2023- April 2023. I brought it back in 3/4 after oil change in December because check engine came on and that's was the "thermostat". Never was a multipoint inspection done on my car either time brought in so things were missed and things were not done properly. Especially when I stated in December when I came to a stop my vehicle did a sputter, which could have been spark plugs, instead they readjusted my brake calipers because they documented it something completely inaccurate of what I originally stated. That could have been something going on with my radiator then, who knows because NOTHING was done properly from the beginning. So now Thayer CDJR will not take responsibility for the lack of care or the lack of returning phone calls when first reported about water sloshing. This is not how you maintain integrity! When changing the thermostat they never burped the system hence the air pocket! But again Thayer service or Ryan Thayer will not accept ownership. I was then told I was lying about things, when I said I don't drive my car. I said I barely drive my car, 1000 since January is barely! But I'm a liar according to him, very professional. I then asked for my referral fees, I sent at least 7 people there to buy cars and he refuses. He say he has no way to look them up, Nevermind it's my family! I was also told by Lyndsay the service manager to have my tow bill submitted to her and it would be taken care of, I confirmed multiple times now I'm responsible for a $202 bill. However if I remove my Google review the tow bill would be paid, per Ryan Thayer. Great dealership huh???