Dodge, Jeep and Chrysler
New Car Dealership in Shallotte, NC
Overall Rating
4.4/5
Read dealer reviews
125% OVER BOOK ON YOUR TRADE! ASK ABOUT OUR CELL PHONES FOR SOLDIERS! Need financing on a Chrysler, Dodge, Jeep or Ram in Brunswick, Myrtle Beach or Wilmington? Financial specialists at Victory Dodge are available to help you today. Bad credit, poor credit, bankruptcy, or a first time buyer with no credit, you can trust Victory Dodge to work with you to obtain financing in the Coastal Carolina region of North & South Carolina. Years of experience in securing low rate, long-term loans and leases, you will get a financing package to suits your needs and will fit your budget. Our finance experts will walk you through the entire process.
Victory Chrysler Dodge Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Victory Chrysler Dodge Jeep RAM Reviews
Overall Rating
4.4/5
33 out of 37 people recommended this dealer
Robin H
Reviewed by Robin Hill
in Tabor City
May 07, 2020
Do not buy from these crooks! They refuse warranty work! After the car buying experience is over and you have to deal with their service department...oh my! They mistreat women, don't acknowledge you and act like you are annoying them. They will not report issues or problems going on with your vehicle to corporate. They refuse to do warranty work! My husband and I purchased a new 2017 Chrysler Pacifica $38,000. And started have problems with it at 7000 miles. They never fixed the problems but said they did. We are a family of six and bought this vehicle in hopes to take safe trips in it...but we have never been able to because it is unsafe. The van is covered in rust due to a defect from the factory and the steering tension is off causing an awful clicking sound and steering wheel sticks when turning sharp right and left. It was stalling and slamming into gears. They did replace the throttle body which now causes the gas pedal to suck to the floor board causing the the motor to rev past 6 rpms. All scary! Dwight Suggs, the service mgr., refused to fix all these problems. He does not return calls, emails, or texts...even though his business card has all these means to reach him...all useless. Twice I have made appointments to fix these issues and he has told me that I didn't have an appointment. I had to call the Chrysler Corp to let them handle it. They made an appointment for me...and when I showed up. Dwight tells me that I was crazy and that the Corp office did not schedule an appointment. Run from this dealership! Don't give them your business! They will stick you with a lemon and refuse to fix the problems. Go to a smaller dealer where they value their customer and stand behind the product. What a horrific experience dealing with these unGodly people. The GM Reza doesn't reinforce customer service...he is dishonest too! STEER CLEAR of Victory Dodge!
Well done
Reviewed by Archangel
in Southport, NC
January 18, 2020
This was my first time using Victory for a car purchase as I am fairly new to the state and they were the closest Jeep dealership. I came from an area ((North Jersey ) where buying a car is a battle and if you are not ready for it, you will certainly be taken advantage.
To the point, the sales staff and management were more than courteous and knowledgeable and made the process simple. I received a good price for my trade in vehicle, and a fair price for the new car. Overall, the way buying a car should be handled. I hope they live up to their promises of continued service. That will keep me as a customer when i am ready for my next vehicle.
prompted and accurate service!
Reviewed by Dave the fisherman extraordinaire!
in Bolivia
February 28, 2018
Nothing but the best experiences every time I've been to Victory! Staff is friendly ,prompted , and accurate with their service and sales ! My family has purchased four vehicles in the last ten months . I would also recommend the Car-Doc program. Hands down its the best way to maintain your vehicle. Thanks Victory for your service! Dave !!!
