Steve White Motors in Newton including address, phone, dealer reviews, directions, a map, inventory and more

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3470 Highway 70
Newton, NC 28658

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Sales: 828-615-6145

Used Cars: 828-615-8972

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Reviews of Steve White Motors

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

89 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Communication was lacking with NO ALL FIXES

Reviewed by Dwight Philbeck from Stanley, NCMay 26, 2022

I originally took in my 2012 Chrysler 200 S convertible on 03/26/22 to Steve White Motors for repairs because that is where I bought it at. The write up tech Clay didn't even have my appointment in for it. But his boss Luke V knew I was coming to get my dash cluster replaced for free (of which they NEVER called me) by several emails. He told me that the repairs would come out of my pocket of which I knew that. I did tell them to take your time on repairs on thinking they would call me BUT after 2 weeks with NO response to 6 phone calls and several emails later Clay called me. He ONLY called me once about my car. They haven't even started on my car yet. Clay stated they didn't have enough staff to work on my car, parts were delayed or Covid-19 issues. He could have told me this up front and I would NOT have done any business with them. Then after 2 months and 26 phone calls with NO ANSWER (being on hold every time after they would connect me to the service dept) and 20+ emails I picked up my car on 05/21/22. Clay had sent me an invoice on work that was completed, I replied back stating that when I come in there are questions that needed answered. Clay knew I was coming in for a few days. When I got there, he was not in and the ONLY write up tech Brooke could NOT answer any of my questions. I was very upset on this. I could NOT get any answers BUT they wanted my monies for what repairs they did do (Blower for heat and A/C, Master door lock and supposed hooking a connection back up to use open/close my top). They charged me fees that were NOT on it stated in an email sent by Clay. Items that were not fixed or they refused to fix them were (Driver's Seat cushion to frame, Driver's door glass track, Top liner on the inside and dash insulation coming out at windshield). They told me to take my car to a body shop or upholstery shop. But they did look at the Driver's seat and Top liner a year earlier of which "It was adjusted" not fixed. When I left the supposed new "Gauge Cluster" had 79,499 miles on it. I went back in to complain again to Brooke with another "I don't know" answer. I was NEVER told that the gauge cluster would have 4,000 miles less on it after I took it in. Maybe that took the mileage from the original "Gauge Cluster" when they sold me the car? What if I have 100,000+ on it before?? Would it show up on Carfax when I trade or sell it out right because the gauge cluster was replaced?? NOBODY knows. Telling me by Luke V that I would have to pay for the other items and then NOT fix them is a slap in my face. I bought 2 cars from this dealership used and new (2021 Chrysler 300 S). And this is how they treat their customers. My car was even covered with thick dirt bird poop etc. and never put it through their car wash. Avoid them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Rude sales manager.

Reviewed by JDMarch 11, 2022

Rude sales manager. First and last time. Their goal is to make you feel less, not to sell a car

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mike Taylor was great to work with and the VW Jetta was...

Reviewed by bmurdochJanuary 29, 2022

Mike Taylor was great to work with and the VW Jetta was exactly as described.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Steve White Motors

WE OFFER FREE SHIPPING/AIRFARE TO MANY STATES! THERE ARE NO ADDITIONAL FEES TO BE ADDED TO OUR PRICES THIS SAVES YOU UP TO $1000 OVER WHAT OTHER DEALERS CHARGE YOU.

BUY A NEW CHRYSLER DODGE JEEP OR RAM AT INVOICE MINUS REBATE MINUS UP TO HALF OF THE HOLDBACK - NO GIMMICKS!

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