940 N Main St
Lillington, NC 27546

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Sales: 910-302-6053

Used Cars: 910-302-6053

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of John Hiester Chrysler Dodge Jeep Ram of Lillington

Overall Rating:

4.3 (out of 5)

94% recommend this dealer

716 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They refused to answer my questions.

Reviewed by Pissed from Wake Forest, NCAugust 29, 2025

They refused to answer my questions. They said they would get back to me about a vehicle but they never did. Instead, they had multiple people reach out to me to talk about buying totally different vehicles. It seems like their cars.com listing was just false advertising.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

End of June 2025, we are driving home and passing through

Reviewed by Mark.sweeney32July 02, 2025

End of June 2025, we are driving home and passing through Sanford NC. The "Check Engine Oil" indicator comes ON. Very fortunately, a GOOGLE search on my phone finds Hiester CJDR only 6 miiles from my location. Got to the dealership OK, went to Service Office, and met Bill Perry. I explained our emergency, he was able to immediately get the JEEP into a repair slot. The Technician Mr. Garcia-Alcantar found the oil pressure sensor had split and was leaking oil..... So, new part installed, an oil change and a new filter, and a complete complimentary Factory Multi-Point inspection, and we were on our way. 6 hours later we arrived home, the JEEP ran flawlessly. I highly recommend this dealership and its attention to customer service. Also, it is a great location near my kids, should I ever need any maintenace done on my JEEP. Thank you to all the crew at Hiester CJDR, this was a superior and worry-free experience. - Mark S.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Took my Dodge Ram 1500 to get an oil change without an

Reviewed by GeorgeJune 06, 2025

Took my Dodge Ram 1500 to get an oil change without an Appt. Service was wonderful, they did research of my prepaid oil package!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About John Hiester Chrysler Dodge Jeep Ram of Lillington

At the Hiester Automotive Group our core focus is to love and inspire our employees to create relationships that last forever....
We constantly meet and review the day to day experiences that our customers have. It is our belief that by seeing the buying and service transaction through our customers eyes we can improve the overall ownership experience. ASK US TO BRING YOU THIS VEHICLE !!!

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