4051 W Vernon Ave
Kinston, NC 28504

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Sales: 877-293-9707

Used Cars: 866-241-6590

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Doug Henry Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience here with the help of James and

Reviewed by Yolanda Rollins from Kinston,NCMarch 05, 2025

I had a great experience here with the help of James and Rio. I went trying get used car n they help me pick out my first new car even though I gave them a hard time. They help me purchase my first brand new suv 2 days before I birthday! I love there energy n was also pleasant! James help pick perfect suv n Rio help me figure the numbers not go above my budget! They were amazing n the if I had do all over again I would go back n want them both to assist me! Please go check them out they are the best! Thanks again for all your help James and Rio!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Management change

Reviewed by David Mason from GoldsboroApril 18, 2023

The very recent changes in the service department were needed. Much better!!! we will be back! Visit before this last one the Advisor Austin made us very uncomfortable. New management is top notch !

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

LEAR CUSTOMER SERVICE BASIS

Reviewed by ABGRY from KINSTON NCSeptember 13, 2022

WE HAVE BOUGHT A BRAND NEW JEEP CHEROKEE, BEEN CALLING THEM FOR DAYS TO GET SOMEONE TO SCHEDULE AN APPOINTMENT LEFT DSEVERAL MESSAGES AND NO ONE AT THAT DEALERSHIP HAS CONTACTED US BACK, DEFINITELY OUR BUSINESS WILL GO ELSEWHERE, THIS DEALERSHIP HAS VERY POOR CUSTOMER SERVICE AND THEY ARE VERY RUDE AT TTHE SERVICE DEPARTMENT AS STATED THEY HAVE LOSE AN ENTIRE FAMILY OF JEEP VEHICLES, DONT CAE HOW FAR WE HAVE TO TRAVEL BUT WILL FIND SOMEONE THAT HAS EDUCATION TO TREAT CUSTOMER WITH GREAT CREDIT AS WE ARE. WILL NEVER RECOMEND YOUR DEALERSHIP MANAGERS OR EVEN THE OWNER.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Doug Henry Chrysler Dodge Jeep Ram

DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON NC AND WITHIN DRIVING DISTANCE OF GREENVILLE NC NEW BERN NC JACKSONVILLE NC AND GOLDSBORO NC.

SINCE OPENING OUR DOORS DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS.
WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK TRANSPARENT AND HASSLE FREE AS POSSIBLE.

CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.

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