222 NC-69
Hayesville, NC 28904

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Sales: 828-389-5060

Used Cars: 828-835-2346

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jacky Jones Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Salesman and entire staff were very professional and made

Reviewed by cwhitlock1975January 13, 2024

Salesman and entire staff were very professional and made the buying experience easy and efficient. I thought I got a great value.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales excellence. It’s quite an accomplishment to hear that our team here at Jacky Jones Chrysler Dodge Jeep Ram provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. The Jacky Jones Hayesville Team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Inaccurate & Dishonest Service

Reviewed by Daniel from Clermont, GAApril 12, 2023

Inaccurate and dishonest service department. Vehicle drove into their dealership perfectly and left rattling and shaking. After circling the parking lot, their tech said it was the AC compressor clutch, and the timing was coincidental. After a $1,200 repair to the AC clutch, issue is still present. Rediagnosed by dealership as broken fly wheel that they will be happy to repair for another $1,200! We own all Chrysler vehicles and bought one of them at this dealership. Dishonest. Avoid at all costs.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Daniel, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Jacky Jones Hayesville Team.

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great service at JJ Dodge

Reviewed by David & Kim Thornton from HayesvilleSeptember 19, 2022

We would like to thank Jacky Jones Dodge for their professionalism on our last visit with our Dodge Durango! The technician was very knowledgeable and informed us of our situation with our oil filter leaking! For great service go to Jacky Jones locations all over Georgia, Tennessee and North Carolina✅

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. The Jacky Jones Hayesville Team.

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Jacky Jones Chrysler Dodge Jeep RAM

Here at Jacky Jones Chrysler Dodge Jeep our motto has always been the customer comes first!We participate in the Dodge pre-owned certified program which means every used car we sell must meet a long list of qualifications to qualify and a carfax is pulled on every pre-owned car we put on the lot. This ensures that we are providing the highest quality used car to our customer possible. We are a small town dealer but we have always sold as many cars as a big city dealer. We rely on doing it right great prices service after the sale and above all treating you like family. We cherish the relationships we develop with our customers.

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