Crown Chrysler Dodge Jeep Ram Greensboro in Greensboro including address, phone, dealer reviews, directions, a map, inventory and more

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3710 W Wendover Ave
Greensboro, NC 27407

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Sales: 888-255-0873

Used Cars: 336-478-6905

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Crown Chrysler Dodge Jeep Ram Greensboro

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

93 out of 119 people said they would recommend this dealer

1 (out of 5)

Poor Dealership and Service

Reviewed by Jamie in Greensboro, NCSeptember 15, 2020

This service visit was a disaster from time efficacy, to communication to management. We scheduled an appointment to have a wiring harness installed. This is a 4 hour task however it took 48 hours to complete. We brought our vehicle in at the schedule time which was the AM on the day of the appointment. By the end of the day we were told it was being worked, but wasn’t completed. They would need an extra day. The next day came. We called in the afternoon and it still wasn’t done. My husband drove to the location to we what was going on because no one could answer why it wasn’t finished yet. As he was there watching they pulled out Jeep into the service center at 2PM. It was very clear that the install never had been started prior to this. The tech was Just starting to take panels off. When asked how long it would be he was told it should be ready by 6PM. Really? We were lied to during this whole service. The service manager LIED the entire time. Why would you schedule an appointment and then not complete the service? And then lie about it? We actually had plans for the evening the first night we had to cancel. We also had to cancel our plans the next day/evening because the service was not done. The service manager was rude and lacked communication skills. Why did we have to initiate every update call? He conveniently wasn’t there when we picked up the vehicle. Why were we lied to several times? Why did you schedule a service and not even do it? Why did no one apologize? Why did you say it was being worked when it wasn’t? We also had another service scheduled that day, a paint correction, that wasn’t completed. It was supposed to go to paint after the install. How long would that have taken? That couldn’t have been done in those two days? No one will call us back. No one will answer these questions. We already know you all majorly dropped the ball. Instead of fixing the issues you all are ignoring them. We still have work to be finished that was part of the purchase, but it isn’t important to you know that you made the sale. This has been the most frustrating and disappointing service we have ever received from a Jeep service center

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

New Jeep

Reviewed by TiffanyC in LexingtonAugust 25, 2020

I bought my new Jeep from Christian. He was awesome and honest with me. Never pushy. Great guy. Facility was clean. The manager I spoke to was nice. Overall a great experience.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great Experience in buying my new RAM!!!

Reviewed by Christopher Hill in Timberlake,NCJune 23, 2015

Beautiful showroom full of great vehicles. Pleasant environment! I was very limited with time but the salesman took his time to find the right truck for me. Based on what I told him, he knew what I would like better than I even did! It was a quick and smooth process from the start and didn't consist of a lot of bribery or sweet talking. It was just a man selling another man the truck he believed I would like the best in my price range. He was absolutely correct and I love my new truck. Would do business with anytime in the future!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Crown Chrysler Dodge Jeep Ram Greensboro

Crown Chrysler Dodge Jeep RAM of Greensboro is proud to serve the greater Triad area including Greensboro, Winston-Salem and High Point. We offer a full line-up of new Chrysler, Dodge, Jeep and RAM vehicles including the 300, Charger, Challenger, Wrangler, Cherokee and RAM Trucks.

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