2339 East Franklin Boulevard
Gastonia, NC 28054
Sales: 704-471-3223
Used Cars: 704-471-3223
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Gastonia, NC that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.5 (out of 5)
97% recommend this dealer
4200 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Wonderful experience for my first service.
Wonderful experience for my first service. My service consultant Alex Dixon thoroughly answered all of my questions and provided me with some tips that I imagine will save me from future headaches. Alex, once again, thank you!
Maximum rating = 5
Worst experience ever !
Worst experience ever !! Troublemaker VAN lived up to his name - BEWARE. Unprofessional and disrespectful. Made sure that my car was not covered under warranty - spoke to the agent without my consent and against my wishes - would not let me switch service advisors. Best thing I did was leave! Please please please stay away from this shady dealership and Van Nocker - TROUBLE IS HIS NAME AND SHADY IS HIS GAME
Dealer Response
We’re truly sorry to read your comments and regret that you left feeling this way. At Parks Chrysler Dodge Jeep Ram Gastonia, we take all concerns seriously. This review includes some statements we believe to be inaccurate, and we’ve asked DealerRater to review it for fairness. That said, we’d still like the opportunity to discuss your visit directly and see how we can make things right. Please contact our Service Director, Jimmy Bass, at 704-874-600, so we can better understand your experience. Thank you for bringing your concerns to our attention. Customer Relations
Maximum rating = 5
My experience with Van Knocker Service associate is one
My experience with Van Knocker Service associate is one of the best ever. He is knowledgeable, courteous, and very interested in getting the best satisfaction for and by his customers. I would recommend his services as 1st among his peers. Great Job Van!!! Ron Laffaye
Dealer Response
Hi Ron, we're happy you found our staff to be so supportive during your experience here at Parks Chrysler Dodge Jeep RAM Gastonia. Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
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