Bleecker Chrysler Dodge Jeep Ram

Took my jeep in to get worked on as I was having some software problems. They replaced the whole screen saying that would fix the problem but immediately after turning the car on the problems persisted. They then came back with saying they needed to replace a different part now. As we questioned why they didn’t test its functionality or originally do proper diagnostics they got grumpy and ignored calls. They ended up refunding us and putting our old part back in. The service secretary is very kind! Overall this is not the first time we have brought cars to this dealership and they misdiagnose the most expensive fix for it not to fix the problems we were experiencing leading to further work being needed. We advise to go elsewhere!

Entire team was great. Current general manager has a bad mouth and attitude: cusses at staff even when customers are around. Need the old GM asap i left immediately.

I drove 8 hours to Bleecker Chrysler Dodge Jeep,8/19/24 only to find the vehicle I intended to purchase was in poor condition with dents and heavy scratches, which they failed to disclose. Despite wiring the money in advance as requested, I declined the purchase. They promised to return the funds, but instead of wiring it back, they insisted on sending an unsecured check. I ended up purchasing a vehicle the same day from another dealership, Bulluck in Rocky Mount, without any hassle. Bleecker was unprofessional and dishonest, prioritizing money over customer satisfaction. I will never return or recommend them.