5017 Commercial Dr
Yorkville, NY 13495
Sales: 315-864-7230
Used Cars: 315-864-7230
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Yorkville, NY that carry Jeep, Chrysler, RAM
Overall Rating:
4.3 (out of 5)
77% recommend this dealer
262 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My 2022 Maxima got totalled and I was heartbroken.
My 2022 Maxima got totalled and I was heartbroken. Not only did CDJR Utica have the exact same make, model, and color but I even got it with less mile. I worked the deal with Tyler Coughlin and was thouroughly impressed by both his commitment and his responsiveness. I live 2.5 hours away so everything had to be done remotely. He helped me through every step of the process and had everything in place to get me in and out quickly when I came to pick up the car. He answered the phone anytime i called, kept in touch through text messages and emails and made this a great experience. His personality was upbeat, kind, and caring. He was a pleasure to work with and I would buy a car from him again in the future. His work ethic and friendly demeanor are traits to be looked up to. Thank you Tyler and CDJR Utica for making this a great experience.
Dealer Response
David, thank you for your kind review. We are so sorry about your 2022 Maxima. Tyler and our CDJR of Utica team will be grateful to know that you received personable, helpful, and attentive service while looking for your new car. Providing every customer with proper guidance is essential, and it's clear that Tyler went above and beyond. Please don't hesitate to reach out if you have any questions, we're always happy to help. Congratulations on your new Maxima and safe travels ahead!
Maximum rating = 5
Tyler Coughlin and CDJR Utica provided the best car
Tyler Coughlin and CDJR Utica provided the best car dealership experience I've ever had. He made the process easy and pain free. He had the car washed and ready for a test drive when I showed up, and he had it detailed and ready to drive home when the paperwork was complete. The next time I buy a car, it will be with Tyler at CDJR Utika.
Dealer Response
We appreciate your 5-star review! The car-buying process can be stressful, and we try our best to create an enjoyable experience for every customer. Tyler and our CDJR of Utica team will be grateful to know that you received attentive, thoughtful service from start to finish. Please don't hesitate to reach out if you have any questions, we're always here to help. Congratulations on your new car and safe travels!
Maximum rating = 5
The car was not available.
The car was not available. A different turned out not to pass inspection. No deal.
Dealer Response
Hello Joan, Thank you for taking the time to share your experience. We understand how disappointing it can be when a vehicle you're interested in is no longer available, whether due to its sale or it not meeting inspection standards. Any inconvenience you were caused by this experience is truly regrettable. If you're still in the market for a vehicle, I’d love the opportunity to assist you in finding one that fits your needs. Please feel free to email me your preferred contact method and availability at ahutchings@carbonecars.com, and I’ll be in touch promptly. Thank you again, Allen Hutchings Assistant General Manager ahutchings@carbonecars.com
Maximum rating = 5
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