5017 Commercial Dr
Yorkville, NY 13495
Sales: 315-864-7230
Used Cars: 315-864-7230
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Yorkville, NY that carry Jeep, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
77% recommend this dealer
264 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
great experience, Tyler coughlin went above and beyond
great experience, Tyler coughlin went above and beyond for me to get a in a new diesel pickup. i couldn’t be more thankful to him, he really came through for me.
Dealer Response
Andrew, thank you for allowing us to help you into your new diesel truck! Hearing his assistance and guidance earned such kind praise from a valued CDJR of Utica customer will mean a lot to Tyler. Travel safely, have fun, and come see us again sometime.
Maximum rating = 5
I went into the service center the other day and Megan
I went into the service center the other day and Megan came out of her office after hearing me tell someone that my tires were low and I couldnt find an air pump that worked anywhere and said I didnt call for an appointment. She said I can pull it around and put air in your tires for you. I have never had anyone be so responsive and helpful as she was. Good customer service like that is very hard to find. She is an asset to the dealership for sure!!! Very satisfied customer!
Dealer Response
Providing responsive, helpful service is what we strive for every day, and it’s wonderful to know Megan made such a positive impression. We’ll be sure to share your kind words with her and the team. Thank you, Karen, for choosing CDJR of Utica for your vehicle service needs. Please don't hesitate to let us know whenever we can be of assistance again in the future.
Maximum rating = 5
My 2022 Maxima got totalled and I was heartbroken.
My 2022 Maxima got totalled and I was heartbroken. Not only did CDJR Utica have the exact same make, model, and color but I even got it with less mile. I worked the deal with Tyler Coughlin and was thouroughly impressed by both his commitment and his responsiveness. I live 2.5 hours away so everything had to be done remotely. He helped me through every step of the process and had everything in place to get me in and out quickly when I came to pick up the car. He answered the phone anytime i called, kept in touch through text messages and emails and made this a great experience. His personality was upbeat, kind, and caring. He was a pleasure to work with and I would buy a car from him again in the future. His work ethic and friendly demeanor are traits to be looked up to. Thank you Tyler and CDJR Utica for making this a great experience.
Dealer Response
David, thank you for your kind review. We are so sorry about your 2022 Maxima. Tyler and our CDJR of Utica team will be grateful to know that you received personable, helpful, and attentive service while looking for your new car. Providing every customer with proper guidance is essential, and it's clear that Tyler went above and beyond. Please don't hesitate to reach out if you have any questions, we're always happy to help. Congratulations on your new Maxima and safe travels ahead!
Maximum rating = 5
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