555 Sunrise Hwy
West Islip, NY 11795

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Empire Chrysler Jeep Dodge RAM of West Islip

Overall Rating:

4.8 (out of 5)

91% recommend this dealer

1470 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Rob S has been our sole Service Advisor for our 2021 Jeep

Reviewed by MANDY731November 24, 2025

Rob S has been our sole Service Advisor for our 2021 Jeep Wrangler Unlimited since our purchase in January, 2021. Rob’s service has always been excellent and his excellent service continued with our last visit. Our vehicle required some warranty body and paint work that Rob advised could take near 3 weeks to complete. With that Rob prearranged the required work and provided a loaner vehicle (which I wish to add was delivered to us by Rob in a very clean condition). During the course of the warranty work there were part delays that extended the repair time for which Rob kept us completely up to date on. Upon completion of the work Rob ensured that we were provided back a vehicle with all the issues corrected and pristinely detailed. The vehicle looked brand new. Rob S – as always thanks for your excellent service!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that Rob has been excellent every time you have come to see us. We appreciate you leaving us this review letting us know how they went above and beyond for this service visit. As always, you can reach out to us for any of your vehicle's care and Rob and our team will give you the quality care you and your vehicle deserve!

Overall Experience 5

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Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

The customer service and service personnel are amazing

Reviewed by Kevin Riordan from NYNovember 22, 2025

The customer service and service personnel are amazing and courteous and professional. Thank you so much.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

On behalf of our entire team, we thank you for this review highlighting the professionalism that our staff has presented you with. Our team welcomes you to visit us for any automotive maintenance needs you may have. Take care and drive safely, Kevin.

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

Joe was great , very helpful , answered all of my

Reviewed by Vin from Babylon NYNovember 22, 2025

Joe was great , very helpful , answered all of my questions , very easy to work with

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are happy to hear that Joe was very helpful and easy to work with, thank you for this review. Should you find yourself in need of automotive care later down the line, feel free to reach out to us and we will gladly help!

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

About Empire Chrysler Jeep Dodge RAM of West Islip

Atlantic Chrysler Dodge Jeep RAM in West Islip NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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