Empire Chrysler Jeep Dodge Ram in West Islip including address, phone, dealer reviews, directions, a map, inventory and more

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555 sunrise highway
West Islip, NY 11795

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Empire Chrysler Jeep Dodge Ram

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

923 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I would like to take this opportunity to praise this

Reviewed by HappyJuly 23, 2022

I would like to take this opportunity to praise this empire dealership in West Islip New York. My salesman Michael did an excellent job. He came to the plate and helped me go through this so smoothly. I didn’t have to do anything but pick up my car and drive away. Everyone was very helpful at this dealership.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Justin was great it was a fantastic experience it was

Reviewed by AllaroundeventsJuly 22, 2022

Justin was great it was a fantastic experience it was quick and very fair love my new Pacifica

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

When I experienced difficulty with the power steering on

Reviewed by janetJuly 21, 2022

When I experienced difficulty with the power steering on my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the service department at Empire. He happened to be going on vacation, but referred me to Christopher Marino, a Service Advisor. As Empire is many miles away from my home, I was hesitant to drop my car off there. However, I had no choice; and to my pleasant surprise, my Jeep was ready for pickup less than two days later. Now that's what I call service!! Thank you Will and Chris for returning my trust and confidence in a car dealership!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Janet, Thank you for taking the time to leave us this positive review! We are so glad that William and Christopher could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Empire Chrysler Jeep Dodge Ram

Atlantic Chrysler Dodge Jeep RAM in West Islip NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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