2400 W Henrietta Rd
Rochester, NY 14623

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Sales: 888-278-5768

Used Cars: 585-371-7385

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 3:30pm

Reviews of Cortese Chrysler Jeep Dodge Ram Mitsubis

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

2264 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Fine.

Reviewed by erichspakerDecember 14, 2025

Fine. Took 2hrs to change a single tire though, when they told me 1 hour.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the second truck we've purchased from Cortese.

Reviewed by nick@nickpatterson.netDecember 14, 2025

This is the second truck we've purchased from Cortese. Sam, Ray, Bob and their entire team were great!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I'm rating Cortese two stars really because of the

Reviewed by PaulDecember 12, 2025

I'm rating Cortese two stars really because of the service representative, Rob. He was great. However, my 2019 Jeep Wrangler Sahara Unlimited was brought in to fix a heating issue on the passenger side of the cabin. After two tries and three days in the shop, the issue is now worse with defroster and floor vents not working properly and the heat temperature now operating on high. I was told the second time that everything was fixed and that there would be no charge (which I appreciated), but actually nothing is fixed and now I'm left with a bigger problem. Not the kind of issues I'd like to deal with in the winter!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cortese Chrysler Jeep Dodge Ram Mitsubis

Discover the incredible service great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Chrysler Dodge Jeep Ram Mitsubishi Ford & Lincoln

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler Jeep Dodge Ram Mitsubishi Ford & Lincoln. Whether you're looking for a brand new or quality pre-owned vehicle we have it!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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