Chilson-Wilcox in Painted Post including address, phone, dealer reviews, directions, a map, inventory and more

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660 Addison Rd.
Painted Post, NY 14870

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Chilson-Wilcox

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Truly great service

Reviewed by Edward Jackson from Rochester, n.y July 12, 2020

Went there to buy a truck ended up buying me in my wife a car beautiful service beautiful people top not got us all going in one day with no problems good financial team good sales team just an over all good job they did for me and my wife

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Only interested in big sales

Reviewed by Lost a Customer from Corning, NYSeptember 26, 2019

I stopped by the dealership a month ago, on a Wednesday, and test drove a couple of vehicles. They were out of my price range, so the salesman said that he would "do some homework" and guaranteed that he would call me that Friday. He never called, never emailed, and I've heard absolutely nothing from him since. I can only imagine that the reason I was ignored was that I was looking for a less expensive vehicle than what they had on the lot. They lost me as a future customer, and I'll never recommend them to anyone in town who is looking for a vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Good afternoon, my name is Jim Files. I am one of the Sales Manager here at Chilson-Wilcox. I want to apologize for the experience you had here. We are not that type of dealership in any way. We have been going through a lot of changes over the last couple months. But that should have had no affect on your experience at our dealership. Since then we have acquired some more vehicles and I want to extend an invitation to you to come out and sit with me and see if we can help you out. If you could call the store and ask for me, Jim Files, I would greatly appreciate it. Thank you & have a great day.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

BEST SERVICE EVER RECEIVED!!!!

Reviewed by John fogarty from Corning by 14830May 16, 2019

BEST DEALERSHIP IN THE AREA FOR ALL YOUR VEHICLES BEST BUYING EXPERIENCE! BEST SERVICE EVER !!!! Buy all your cars here and get your service here !!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Chilson-Wilcox

In 1998 Chilson-Wilcox was formed to take on the Dodge and Chrysler franchises. At that time we became Chilson-Wilcox Inc.

With a vision in mind of a state-of-the-art facility and an emphasis on customer satisfaction we grew and were able to achieve our goal.

On November 1st 2004 we opened our new facility at 660 Addison Road Painted Post NY. We are very proud and excited about this new venture and we invite all of our current and future customers to join us in foreseeing our vision of Chilson-Wilcox Inc.

Chilson - Wilcox
NEW Chrysler Dodge Jeep RAM
PAINTED POST NY 14870

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