Joe Cecconi's Chrysler Complex in Niagara Falls including address, phone, dealer reviews, directions, a map, inventory and more

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2380 Military Rd
Niagara Falls, NY 14304

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Sales: 716-402-5563

Used Cars: 716-205-3763

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Joe Cecconi's Chrysler Complex

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

217 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

When 5 Stars is not enough!

Reviewed by Jon from Baldwinsville, NYMarch 03, 2021

I contacted Amy Sabers over the weekend about buying a new truck and drove it home two days later. This was without a doubt the best buying experience that I have ever had and this is from someone who purchases a new vehicle every few years. From the time that I arrived at the dealership to the time that I left the entire experience was excellent. You will have a tough time finding a better price for a new vehicle and the professionalism of everyone that I talked with was outstanding. I drove from Syracuse to get the truck that I wanted at an amazing price and I will do it again. I really can't say enough great things about this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Jon, thank you so much for your 5-star review and kind words about Amy and the rest of the dealership! We're so glad to hear that you had such an easy car buying experience. Congratulations on your new truck!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

AWESOME. !!!

Reviewed by Paul A from Niagara Falls. NYJanuary 26, 2021

Went there looking for a used truck. Great inventory, plenty of trucks. Dealt with Mark Z. Did a fantastic job, gray guy. Can get it done for you

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Paul, thank you for your 5-star review! We appreciate you choosing Joe Cecconi's Chrysler. Congratulations on your new vehicle!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Horrible Stay far away.

Reviewed by R.N. from Niagara Falls NYDecember 27, 2020

Worst experience ever. Was not rectified till attorney general gave me advice. I will never go to a dealer again. Car not drivable 2 weeks after purchase and have to fight tooth and nail tot get them to fix - then they left me with a sore with a gaping hole. Don’t have time or space to write the rest- stay away.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Good morning, thank you for your feedback. We sincerely apologize that you had this experience at our dealership. We are currently unable to determine the specific deal based off your initials, but would obviously welcome the opportunity to speak further about your specific situation. Please call our sales manager any time at (716)297-5800.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Joe Cecconi's Chrysler Complex

Whether you are from Buffalo Niagara Falls Cheektowaga Amherst Tonawanda or Niagara Falls we hope you will give us a chance to show how Joe Cecconi's Chrysler Complex is the best Chrysler Dodge Jeep Ram dealer serving all of Buffalo

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