6200 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-9191

Used Cars: 716-625-9191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of West Herr Chrysler Dodge Jeep Ram of Lockport

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

248 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Huge shout out to Gus, Hussain and Tim.

Reviewed by francesca4705January 19, 2026

Huge shout out to Gus, Hussain and Tim. All of these gentlemen put me at ease and helped me with my anxiety and stress. I love my jeep and the whole experience

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

There is a reason way I just bought my 3rd Jeep from this

Reviewed by KamJanuary 11, 2026

There is a reason way I just bought my 3rd Jeep from this dealership.. excellent customer service and outstanding communication. When you’re dealing with the salesman through the “closer” you get treated like family.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lionel and Lucas were awesome and their helpful, friendly

Reviewed by lvnst42January 07, 2026

Lionel and Lucas were awesome and their helpful, friendly nature made the whole experience very enjoyable. They are both to be commended for making me feel comfortable on a nasty day. Happy New Year gentlemen.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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