6200 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-9191

Used Cars: 716-625-9191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of West Herr Chrysler Dodge Jeep Ram of Lockport

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

243 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The staff was very friendly and attentive to my issues.

Reviewed by wohlebenDecember 10, 2025

The staff was very friendly and attentive to my issues. They explained everything to me and my car was finished when promised

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought a xxxx cat and a jeep Rubicon through Gus at

Reviewed by Anna Reese from Cuba, New YorkDecember 08, 2025

I bought a xxxx cat and a jeep Rubicon through Gus at West Herr. We had a wonderful experience and absolutely no issues. I will definitely be coming back to him for any of our other needs.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service was good, did everything that was asked of.

Reviewed by Keith Anterline from Lockport NYNovember 29, 2025

Service was good, did everything that was asked of. Done timely and fast. Service always very helpful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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