South Shore Chrysler Dodge Jeep Ram

This is a terribly shady and dishonest dealership. They advertise low prices and try to tack on 21k in extra fees. They swear up and down the price they tell you is the price and there are no fees, they make you use their financing that is guaranteed higher than your own. They waste your time and try and swindle every dollar out of you. Stay far away from this place and read the other reviews. The positive reviews are fake from sales reps.

I was promised for three days straight that they could get me into a new car with no money down. Every time I came in or spoke with them, they reassured me that the deal would happen - but instead, all they did was keep running my credit over and over again and feeding me empty promises. Nothing ever got done. It's extremely disappointing to be misled like that and have my credit impacted for no reason. If you value your time and your credit score, be careful before trusting their word.

Most of the reviews here seem to be about slow service or rude staff. My case is more serious. I purchased a 2023 Ram Promaster from this dealership on August 2nd. They took my registration and tax fees and kept telling me that my plate was “processing with MVC” and that “the delay was caused by DMV.” Before my temporary plate expired, I called three times. Every time, I was told that the manager was not available and that I would get a call back, which never happened. I drove there in person and the manager promised it would be done “within one week.” That promise was never kept and no one apologized even once. Two months after purchase, they suddenly asked me for my corporation code, saying New Jersey requires it for commercial registration. That should have been asked on day one, not after two months of delay. I personally called NJ MVC myself. They confirmed that **there is NO record of any registration or title submission under my VIN, my company, or my corporation code.** That means the dealer never actually submitted anything, but they kept blaming the DMV and their tag service. This is beyond poor service — this is negligence and deception. Because of this, I still do not have my permanent plate, and I am at risk of losing a major commercial contract that I spent months preparing. This delay has caused direct financial harm to my business. If you are a commercial buyer or rely on your vehicle for your work, please read this before trusting their word. I have already filed a formal complaint with BBB and will escalate this to DMV Dealer Investigation and the Attorney General if this is not resolved immediately.